PARKING TICKET FROM PCS - ADVICE NEEDED

Scrapit

D_P_Dance said:

OP please note, Scrapit.s advice offers a worse case scenario. IIMU that only a small percentage of PCNs are taken to court. 

Very true. It does happen but solutions can also be quite simple.

Coupon-mad

maypud said:

Yes I have just been reading through the newbies FAQ's however I am unsure on whether it is best to ignore or appeal.

It's an IPC firm (I mean NWFE - you do not have a PCN 'from PCS' they are just a debt collector who issue letters). 

However these are to be taken as NWFE notice to keepers, not 'debt collector letters' later in the process (the latter being the type you can ignore). Just follow what the NEWBIES thread already clearly says about IPC firms and send appeals but not the template.  DO NOT admit who parked, but state that your family are self isolating and the car was not moved (if true) between the times shown and nor was it causing any obstruction, and you note that Local Authorities have been clearly instructed to avoid issuing PCNs in residential communities and you expect nothing less from a private firm:

https://www.britishparking.co.uk/write/Documents/COVID-19/Local_Authority_Parking_Operational_Advice_during_Covid_19_-_Version_7_-_15_April_2020.pdf

The section headed 'Enforcement' says to COUNCILS (not private firms):
''We advise that the majority of enforcement activity, and especially that relating to lower level contraventions, should cease during the lock down period. Authorities may need to continue to deploy their front line teams in some capacity to focus on priority areas and controls. Enforcement officers should be focused on providing help and advice about where people can and can’t park and encouraging the drivers of poorly parked vehicles to move where possible rather than issuing PCNs. It is recommended that any enforcement activity focuses on incidents of obstructive or dangerous parking that could have a more significant impact on safety and access for emergency and essential services...

All available off-street provision should be considered as an option to provide additional parking for residents.''

I am showing you that, NOT because NWFE are bound by it (they're not, because they are not a Council) but because this is exactly the sort of appeal you should be making - and to the IPC as well even though we know you are likely to lose as that's a kangaroo court.  It should clearly say the car 'was not moved' and mention all three PCNs in every appeal you make.  i.e. you must make 3 separate appeals but each must be identical and mention all 3 PCNs and quote the above instructions re 'residential enforcement' and cite the Consumer Rights Act test of fairness in Schedule 2, highlighting 6, 10, 14 and 18.  

Don't use the template appeal for these. 

But do complain to the Managing Agents of the site FIRST (this week, today!) if this is your residential car park area, and if they are useless, do appeal to the PPC ex-clamper scammers, and DO take all 3 cases to IAS, because I think maybe one or two of them will fall away just by exposing this cynical predatory ticketing during COVID_19.

These are not 'fines'. 

We are NOT telling you to pay them but NWFE sue people and ignoring them doesn't look good later in front of a local Judge (where you are always most likely to win, with our help).  A non-template appeal like the above might remove some of them from the equation.

maypud

Thank you very much for this. 
Do you believe that we should write an appeal back explaining everything that you have mentioned especially about the ticketing during Covid-19 and that we were in self isolation. 
Is it best to appeal back through the website that is shown on the letter?

Coupon-mad

Do you believe that we should write an appeal back explaining everything that you have mentioned especially about the ticketing during Covid-19 and that we were in self isolation. 

That's what I said, as your SECOND step.  You can't play the IAS game with templates and you must appeal to the PPC first, and the ONLY way they might drop a couple of these is if you word it like I said.

Have you already complained to the MA then? 
Because appeal was NOT the first thing I advised you to do this week.

Is it best to appeal back through the website that is shown on the letter?

Obviously you must appeal exactly as the PCS letter tells you and quite possibly that's handled by PCS, because NWFE are an 'ex-clamper thug' small company in a big dirty pond of PPCs and I suspect they can't even employ a staff member to string a sentence together to manage appeals.  They are that bad.  So they probably use PCS templates to reject appeals and offer IAS. 

Do what the Notices tell you to do, IF the MA complaint fails.

Umkomaas

Yes, avoiding any identification of the driver. So no 'I, me, myself', everything in the name of the keeper. Separate appeal (just copy and paste each one) for each ticket. Follow precisely the method by which the appeals should be made, as per their letter. 

I'd also do a belt and braces on it by also emailing copies to NWFE, as they are the interested party, not PCS. 

Is your vehicle normally parked at this car park?  Where is it parked now?

maypud

Our car is not usually parked here as we were self isolating with my family and now at a different house 

Umkomaas

maypud said:

Apologies I am not familiar with all of these organisations.
We haven't complained to the MA yet, how would I go about doing this? The car park is not our residential parking area for our house specifically.  Sorry, I am new to this 

What type of car park is it - retail store, retail outlet car park? Hotel, leisure centre, gym ..... ?

Coupon-mad

Whose car park is it then?  Not connected to your flat?

I do hope it's not now parked somewhere else that a PPC scammer infests.

Coupon-mad

Oh dear.  NEVER EVER park where there is a scam ex-clamper parking firm with signs up.  Jeez did you not know you could have parked onstreet ANYWHERE during the lockdown, and not got a Council PCN if you were not obstructing anything?  Councils were told to play fair - I showed you. 

Why on earth do people seek out car parks?  Why oh why choose a car park?  I do not understand the mindset of 'oh look there's a car park' when parking is free on street...and I've been driving for over 40 years.

Don't say ANY of that in your appeal and remove that post NOW in case the PPC are reading this.

Now do what I said re wording the appeal the way I said.  NO saying 'I parked' or 'I didn't move my car'. 

maypud

there are restrictions all around our area on the roads with yellow lines as well so parking there wouldn't have been an option for us. shall I now appeal these through the website and not the MA?