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Travel refunds for cancelled gig

sofiteenie
sofiteenie Posts: 7 Forumite
Seventh Anniversary Combo Breaker First Post
edited 19 May 2025 at 3:45PM in Coronavirus Board
I was due to fly to Ireland overnight for a concert in late June. The concert has been cancelled (due to Coronavirus) and my ticket cost has been refunded. I booked flights through Opodo with Ryanair and Aerlingus and hotel accommodation in the same package. Obviously I don't need the flights or hotel now, so if the flights aren't cancelled by the airlines am I entitled to get my money back at all? 
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Comments

  • MallyGirl
    MallyGirl Posts: 7,505 Senior Ambassador
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    do you have travel insurance?
    I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
    & Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • sofiteenie
    sofiteenie Posts: 7 Forumite
    Seventh Anniversary Combo Breaker First Post
    MallyGirl said:
    do you have travel insurance?
    Unfortunately I didn't renew my annual policy before Covid-19 hit

  • bagand96
    bagand96 Posts: 6,714 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 7 May 2020 at 1:37PM
    You are not entitled to a refund from the airlines or the hotel just because the concert has been cancelled. Your contracts for those products have nothing to do with the concert and it is neither the airline’s nor hotel’s fault the concert has been cancelled. 

    If the flights are cancelled then yes you will be entitled to a refund. If they do operate as scheduled though you will be stuck. Same with the hotel. 
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    I was due to fly to Ireland overnight for a concert in late June. The concert has been cancelled (due to Coronavirus) and my ticket cost has been refunded. I booked flights through Opodo with Ryanair and Aerlingus and hotel accommodation in the same package. Obviously I don't need the flights or hotel now, so if the flights aren't cancelled by the airlines am I entitled to get my money back at all? 
    Is the payment broken down with fights & hotel  or is it just one payment to Opodo?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • sofiteenie
    sofiteenie Posts: 7 Forumite
    Seventh Anniversary Combo Breaker First Post
    I was due to fly to Ireland overnight for a concert in late June. The concert has been cancelled (due to Coronavirus) and my ticket cost has been refunded. I booked flights through Opodo with Ryanair and Aerlingus and hotel accommodation in the same package. Obviously I don't need the flights or hotel now, so if the flights aren't cancelled by the airlines am I entitled to get my money back at all? 
    Is the payment broken down with fights & hotel  or is it just one payment to Opodo?
    I paid Opodo but my credit card statement shows the Ryanair flight as a separate transaction
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Sounds like you have a linked travel arrangement. 
    Do you know what your hotel cancellation policy is?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • Westin
    Westin Posts: 6,455 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Bagand96 has provided the right answer.
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Westin said:
    Bagand96 has provided the right answer.
    What's the refund policy of the hotel?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • sofiteenie
    sofiteenie Posts: 7 Forumite
    Seventh Anniversary Combo Breaker First Post
    Westin said:
    Bagand96 has provided the right answer.
    What's the refund policy of the hotel?
    I'll have a look. I think I may get the hotel back if they're still closed next month but may have to give the flights up as a lost cause if they are still running.
    Annoyingly, I paid extra on the return flight to fly back into City airport, which is close to home, and now Aer Lingus have emailed to say it is being moved to Heathrow. If I knew I'd have the hassle of travelling further on the way back I would have gone for the cheaper Ryanair return flight in the first place and potentially not stand to lose as much money...
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 8 May 2020 at 5:07PM
    You could tell Aer Lingus  you reject the change of airport and require a refund, stating you would not bought the flight into Heathrow
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

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