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Partial refund on online purchase for Amazon

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Comments

  • Undervalued
    Undervalued Posts: 9,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    paul3103 said:
     Amazon do not make it easy to contact them.
    I've never had a problem.
     Indeed, Amazon  call you so it costs nothing and there is no queuing.
    Normally yes but not at the moment. Certainly "chat" only last week when I needed to.
  • paul3103 said:
    Hello,
    Please help I purchased a Wi-Fi  mesh extender on Amazon for 100 pounds, it didn't work, so I returned it in  the original box the next day. I was  only given a 75 pound refund,  because I had opened the box, is this legal.
    Many thanks in advance for any advice.

    Did someone steal your £ key? Or are not based in the UK?
  • Labsuper
    Labsuper Posts: 266 Forumite
    Third Anniversary 100 Posts Combo Breaker
    paul3103 said:
    Hello,
    Please help I purchased a Wi-Fi  mesh extender on Amazon for 100 pounds, it didn't work, so I returned it in  the original box the next day. I was  only given a 75 pound refund,  because I had opened the box, is this legal.
    Many thanks in advance for any advice.

    Did someone steal your £ key? Or are not based in the UK?
    Did someone steal your grammar?
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Perhaps the poster is using a US keyboard (like I am) and doesn't realise that the £ symbol can be entered using ALT 0 1 6 3 (via a numeric keypad). :)
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