Groupon

bjwhitehead

I ordered an item from Groupon, they accepted the order and took my money. Paid by bank debit card. They sent me an invoice for my payment. The item did not arrive within the stipulated time so I chased it up. They have responded that the item is no longer available and they have offered me a credit note. I am ok with the item not being available but want a refund, not a credit note. What are my rights?

Aylesbury_Duck

Have a look at other Groupon threads. It depends what you actually bought.  You may have inadvertently bought a Groupon voucher which was redeemed for the item.  If that was the case, credits are all you're owed.  

This is the possible price you pay for your "bargain".

cjenks22

I have the same issue you  , my thread here https://forums.moneysavingexpert.com/discussion/6134038/scammed-by-groupon 
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