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BA voucher/refund

Martking
Posts: 13 Forumite

I accepted a voucher online for my cancelled BA flight, it was my only option online and they were not answering the phones they now refuse to give me a refund, I feel I was tricked In to it , I have applied for chargeback, any info would be great.
thanks
thanks
1
Comments
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Not sure what information we can give. You've accepted the voucher now. Based on others' experiences, chargeback won't work because you've accepted a remedy.
How were you tricked into it?0 -
So when I went in to apply for refund, had to sign in and all that l then entered all my details and when I got to the next page there was no refund button the only option was voucher and I agreed to the T&Cs which I know I shouldn’t have but when I couldn’t get thru to them on the phone I felt this was my only option.0
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That's not really the same as being tricked into it, is it.
All you can do is contact them and ask if they'll let you change your mind.1 -
The only way I see you could get cash back is with a Section 75 claim if you paid by credit card, as doubt BA will do anything.
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"1 -
I doubt the credit card route will work, because the vouchers have been accepted voluntarily.1
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I'm not sure that would work as the cc company is likely to view the acceptance of the credit note as adequate.1
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Westin said:I'm not sure that would work as the cc company is likely to view the acceptance of the credit note as adequate.
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"1 -
At the moment the bank have refunded me the money have They a right to take it back if BA dispute it .0
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If they dispute you have a legal right to keep chasing for it, it doesn't end just because BA want it to
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"1 -
Its a month since I applied for a voucher. It said 7 days to receive, but nothing. Should I be concerned? Cannot get through on the phone
0
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