ZZPS £170 demand for parking at a hospital

MothballsWallet

dms2020 said:

MothballsWallet said:

Wait, have ZZPS taken to emailing people? If so, how did they get the OP's email address? The DVLA won't have it, so did they go to the Trust for keeper details, which could include an email address for employees?

Hi, they sent me a text asking me to call them "in relation to a personal business matter". I assume they use this misleading wording to lure people in.
The person on the phone told me to send them a scan of the letter from Civil Enforcement, plus the emails I sent to them to try and see if I had other PCNs and he said he'll see what he can do. So they got my email that way. That's when they emailed back saying they want me to pay £170, which they didn't even tell me when I initially called them!

ZZPS are a debt collector, and they have less power to get money from you than I do (the NEWBIES thread will confirm this), so we always tell people to ignore these "people" (and their next desk neighbours DRP), so by responding to them, you've given them another "hook" to get at you I'm afraid.

You've learnt the hard way that they'll try any means they can to get you to contact them and then get money out of your wallet/purse that they're not entitled to.

Redx

Your best option is a cancellation by the trust , no question

A SAR to the DPO at CEL will obtain your data

All zzps can do is send begging letters , cel tell them what to do

Ignore the statistics and gobbledegook , all that matters is your own case and most people who are on here that are helped win their own case, most civil court cases are nothing to do with parking or PCN,s

A typical loss in court is £200 or less , the initial £100 plus legal fees and court fees , which you should pay asap and definitely within 30 days to avoid a ccj

You should concentrate on getting it or any more cancelled by the trust , not get sidetracked with statistics

Umkomaas

dms2020 said:

Umkomaas said:

Let's have another go .....

Which part of the country are you in?

Sorry - missed this. I'm in Hull.

OK, thanks. I wondered whether you lived in Scotland as you used a term that I associate with someone from Scotland. 

this PCN had went to my old address

No worries, it might have helped if you had have been based in Scotland and the parking event had taken place north of the border. But nothing really lost, this can still be beaten. 

dms2020

Thanks everyone, I won't be replying to ZZPS again.
I got an email back from work asking me to send them the correspondence re demands for payment. Fingers crossed they do help me, but it didn't seem that promising. I don't know if I made this explicit enough, but the car park requires you to have a physical permit which I had, plus to register your reg so that the ANPR can recognise you. I had the physical permit but had not registered the reg number as I didn't realise it'd been installed at the particular car park. Anyway, here's hoping anyway!

Redx

Remind the trust of the NHS guidelines from a few years ago

https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

If there were poor or inadequate arrangements in place that is their problem to sort out with their contractor , not your problem or your colleagues , also not an important issue for  you unlike your job

Unclear signs and unknown demands mean you have a strong case, but it's your task at the moment to avoid court by getting the trust and your MP onboard

Le_Kirk

dms2020 said:

Thanks everyone, I won't be replying to ZZPS again.
I got an email back from work asking me to send them the correspondence re demands for payment. Fingers crossed they do help me, but it didn't seem that promising. I don't know if I made this explicit enough, but the car park requires you to have a physical permit which I had, plus to register your reg so that the ANPR can recognise you. I had the physical permit but had not registered the reg number as I didn't realise it'd been installed at the particular car park. Anyway, here's hoping anyway!

That's not your fault and you should impress that upon "der management" that they (along with their so called car park "management company") got you into this mess and it is up to them to sort it.

Coupon-mad

Today I received an email from ZZPS saying that they’re still wanting £170. I know that there will be another demand of £170 as I parked again in February, so that’s £340, which is a huge amount.

Maybe, but you won't pay that!    No poster pays a private parking charge here, even if you'd got it in time, so stop stressing about the amount and that you somehow 'missed out' on being ripped off for less!  Private PCNs are NOT to be paid but these firms sue - and they are beatable.

Even if you lost in court (highly unlikely and not a problem, think of it as the ultimate in 'appeals') the PCNs are £100 each and the £70 is an abuse of process, which is the main thrust of defences this year.

Our stats here on this forum since 2017 are a genuine 99% win rate.  It is POINTLESS looking for stats that tell you how the general public get on when they defend cases badly, of course the 'ordinary victim' success rate across the country is lower than that!  Ours is the highest anywhere, on any forum, or claimed by any person.  We help posters win defended cases nearly every time, and often CEL discontinue before hearings because our defence wording is so robustly argued.  The 1% who lose have no effect on anyone's credit rating and just get orders to pay (for 2 x PCNs) £200 plus court fees of about fifty quid.

We've been doing this for years.  I've posted here for 12 years myself and go to court for people to speak for them and 'hold their hands' (pre-pandemic and not literally!) to guide them through it.  But I am not in your area and haven't gone to many hearings yet as I only retired and had time to appear in person (in Courts in Sussex and Hants) last year.  Lots of people I help get discontuances from parking firms - i.e. the scammers give up pre-hearing when they review the defence and witness statements/evidence - so I've ended up with less actual hearings than I've been helping with, but still I have 100% wins so far, personally.

However, getting the Trust to reconsider their duty and liability for th actions of their agents and to cancel the PCNs now is by far the easiest thing.  Push, and push, and push for cancellation, especially if you are front line NHS - make the NHS Trust stand up for you, against their aggressive and badly-advised parking contract.   The trust is the principal and the scammer is their contractor, so the NHS trust has the right to cancel and we see this done all the time on here by landowners, including NHS Trusts, even years after a parking event.  It is never too late to push for cancellation, to the organ grinder, not the monkey.

Ignore ZZPS completely.  In the food chain, they are the fleas on that monkey.

Block their number, no more speaking to them or engaging with them!

dms2020

I will point the Trust in the direction of the NHS guidelines, and will keep pursuing them for it to be cancelled.

Thanks all for your wealth of knowledge! I will update if I get any significant news.

Coupon-mad

Great!

And if it goes to a court claim, we are here and advice is in the 2nd post of the NEWBIES thread.  

You'll win by hook or by crook.  Well worth the fight.

Fruitcake

Don't forget to complain to your MP and the head of the government as well. As already mentioned, if you have a union rep they should be hammering on the trust manager's door, suitably attired in PPE of course.