We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Can't Cancel TV License.

FiftyPents
Posts: 268 Forumite


Hi,
I've moved house in the last week (moved in with partner as per the guidelines set by the government).
I've gone to cancel my TV license online and it says they can't cancel now, due to the corona and lack of staff.
Is it a case of just continuing to pay and then claiming back a refund once this is all over?
Thanks
I've moved house in the last week (moved in with partner as per the guidelines set by the government).
I've gone to cancel my TV license online and it says they can't cancel now, due to the corona and lack of staff.
Is it a case of just continuing to pay and then claiming back a refund once this is all over?
Thanks
0
Comments
-
0
-
Mickey666 said: I'd just stop paying2
-
Moneyineptitude said:Mickey666 said: I'd just stop paying0
-
pphillips said:No one should ever attempt to "cancel" by simply ceasing to pay....0
-
TV Licensing have said that they will issue back refunds when they re-open. The implication is that they will either take your word on when you ceased to need a Licence, or they will want to see evidence that you made an attempt to cancel, but they were unable to action it at the time. The most obvious way is by filling in the Refund Form, here: https://www.tvlicensing.co.uk/cs/refund/about-the-tv-licence.app
Personally, I think that I probably would cancel the Direct Debit. Licence accounts are operated 6 months in credit, anyway, and although TVL has some unconventional views on what constitutes debt, they aren't there at the moment to put them into action.0 -
Mickey666 said:I also said write to them to cancel the licence. The fact that they can't process it for a while is their problem not the customer's.So I stand by my original assessment that you gave bad advice in your initial post.(Just to add that I never quote fully unless the post is short. There was no intention to "misrepresent" you therefore.)0
-
Mickey666 said:you are suggesting that unless the customer receives an acknowledgement of this from TVL that they are leaving themselves open to some sort of debt recovery action by TVL.However, if the customer cancels a Direct debit payment without the payee also cancelling, the Direct Debit will still be requested and then declined by his bank.As this can cause a whole raft of issues, my own recommendation is to continue paying and then request a refund when the situation returns to normal. Different if no DD is involved.I would expect there to be no more than two monthly payments affected in any case, so hardly a fortune is at issue.There is no harm sending a letter of cancellation (or filling in the online form) now, of course, though it's doubtful either will be even looked at currently.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 349.6K Banking & Borrowing
- 252.6K Reduce Debt & Boost Income
- 452.9K Spending & Discounts
- 242.5K Work, Benefits & Business
- 619.3K Mortgages, Homes & Bills
- 176.3K Life & Family
- 255.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards