We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
British Gas Bill
gabriel1980
Posts: 317 Forumite
in Energy
Hi all, hope you can be of some help.
I just had an email from British Gas telling me I had an outstanding bill of £18.49. Now I pay by direct debit and since this balance was left, it has been paid off by subsequent direct debit.
I've had trouble putting in my meter reading due to the app not working and the phone lines being down, but I did manage to enter if over the phone. My bill changed to £15.49 which I then just paid as the email informed by that if it wasn't paid within two days I'd be charged £140.
Question: Should I a bill outstanding if I pay by direct debit which would cover it? I am on the cheapest tariff and my direct debit is set at £51.33 each month.
I just had an email from British Gas telling me I had an outstanding bill of £18.49. Now I pay by direct debit and since this balance was left, it has been paid off by subsequent direct debit.
I've had trouble putting in my meter reading due to the app not working and the phone lines being down, but I did manage to enter if over the phone. My bill changed to £15.49 which I then just paid as the email informed by that if it wasn't paid within two days I'd be charged £140.
Question: Should I a bill outstanding if I pay by direct debit which would cover it? I am on the cheapest tariff and my direct debit is set at £51.33 each month.
0
Comments
-
Outstanding Bill , reads as DD balance not covering it due to winter usage . Check your account and bills .DD is only based upon your estimated annual usage .Is your DD covering your usage .Pay it and it is credited to your account . Dont pay and they want £140 .0
-
There are some scam emails doing the rounds, that look the part.
Access your online account without the help of the email hyperlinks and check on there
0 -
-
Thank you Mister_G, thought I had posted on the Breeze gone, I will see if I can move it
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards