Remote Desktop

onomatopoeia99

neilmcl said:

With regards to Teamviewer, or any other 3rd party software for that matter, would I still be required to set up (or rather try and get my dad to) port forwarding on his sky router?

With Teamviewer, no, which has already been mentioned by Neil on the thread.  You also don't need to know anything about IP addresses either, but as I advised earlier beware of TalkTalk blocking the protocol if either of you use them.

The built in Microsoft RDP client and server in some versions of Windows, then yes, port forwarding is needed and you also need to know the IP address you are connecting to.  If the person you are connecting to is on a double NAT connection (which some of the 3G / 4G mobile networks use including people using mobile broadband for their domestic connection) you're in trouble.

Both solutions have their place, I use Microsoft RDP a lot to control headless Windows machines, for which Teamviewer would be unsuitable, but for what you are trying to do Teamviewer would be much easier.

DoaM

OP mentions Sky routers at both ends so I doubt that they're with TalkTalk.

neilmcl

onomatopoeia99 said:

neilmcl said:

With regards to Teamviewer, or any other 3rd party software for that matter, would I still be required to set up (or rather try and get my dad to) port forwarding on his sky router?

With Teamviewer, no, which has already been mentioned by Neil on the thread.  You also don't need to know anything about IP addresses either, but as I advised earlier beware of TalkTalk blocking the protocol if either of you use them.

The built in Microsoft RDP client and server in some versions of Windows, then yes, port forwarding is needed and you also need to know the IP address you are connecting to.  If the person you are connecting to is on a double NAT connection (which some of the 3G / 4G mobile networks use including people using mobile broadband for their domestic connection) you're in trouble.

Both solutions have their place, I use Microsoft RDP a lot to control headless Windows machines, for which Teamviewer would be unsuitable, but for what you are trying to do Teamviewer would be much easier.

So what do I need to do with regards this - "and they need ports to be opened in the router"?

Neil_Jones

neilmcl said:

onomatopoeia99 said:

neilmcl said:

With regards to Teamviewer, or any other 3rd party software for that matter, would I still be required to set up (or rather try and get my dad to) port forwarding on his sky router?

With Teamviewer, no, which has already been mentioned by Neil on the thread. 

So what do I need to do with regards this - "and they need ports to be opened in the router"?

If you use Teamviewer, you don't need to do anything.  Just get it installed on your computer, get it installed on your dad's computer, his Tewmviewer will generate an ID and a password, you just connect to that from your Teamviewer and that's it.  No need to go anywhere near the router.

aerostar

Anydesk needs no port forwarding either.

robatwork

If you go the RDP route, bear in mind that when you login to your dad's computer, he won't be able to see what you're doing as it will log him out. This may be important to you - if he needs to see what you're doing you'll need to go for teamviewer/anydesk/splashtop/logmein. 

victor2

Another vote for Teamviewer (so long as Talk Talk are not involved at either end). Easy to install giving instructions over the phone, as scammers will tell you!

I use it for various friends and relatives. Did get blocked by Teamviewer last year as they suspected it was being used for a business purpose. Quick email to them saying it was only to help out family and friends, and my account was unlocked again.

Andy_L

neilmcl said:

DoaM said:

Which versions of W10? (Home / Pro).

What's the end goal?

I want to be able to access my Dad's computer to help with a few issues he's having but he's in isolation. He's W10 home, I'm W10 pro.

Windows remote assistance
https://support.microsoft.com/en-us/help/4026516/windows-use-remote-assistance-to-let-someone-fix-your-pc

Owain_Moneysaver

Another advantage of TeamViewer is that you can set it to start with Windows automatically. This has slight security implications, but means that you can log in as Windows Administrator even if the other person has forgotten their user name or password. It also persists across Windows users if you need to log the user out and in again, or log them out and go in as Administrator. 

jbainbridge

TeamViewer - simple. You email the other person a link to the QuickSupport download. They give you the ID and password. You connect in.

Remote Desktop is completely unsuitable.