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Disney Plus

We have the old Disney life app and went to load the disney plus app and our Samsung tv cannot find it.   Is anyone else having the same issue?

Comments

  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It's there now, I just downloaded it to an lg tv an iPad 
  • Still not there for us :( 
  • DCFC79
    DCFC79 Posts: 40,610 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 24 March 2020 at 7:42AM
    Still not there for us :( 
    How old is the tv ?
    Its not all TVs.
    I suspect your TV isn't on the list.

  • DCFC79 said:
    Still not there for us :( 
    How old is the tv ?
    Its not all TVs.
    I suspect your TV isn't on the list.

    I am not sure how old it is.   Might need to try and dig out and old firestick. 
  • DCFC79 said:
    Still not there for us :( 
    How old is the tv ?
    Its not all TVs.
    I suspect your TV isn't on the list.

    I am not sure how old it is.   Might need to try and dig out and old firestick. 
    What is weird though is we have the old disney life app.  You'd think if you have that you'd be able to get the new one! 
  • mobileron
    mobileron Posts: 1,218 Forumite
    Part of the Furniture 1,000 Posts
    Delete the old app and install the new.
  • wongataa
    wongataa Posts: 2,660 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    DCFC79 said:
    Still not there for us :( 
    How old is the tv ?
    Its not all TVs.
    I suspect your TV isn't on the list.

    I am not sure how old it is.   Might need to try and dig out and old firestick. 
    What is weird though is we have the old disney life app.  You'd think if you have that you'd be able to get the new one! 
    Why?  They are different apps and will have different requirements.  As Disney+ is a new service it is unlikely Disney will spend the effort required to have it work on older kit.
  • wongataa said:
    DCFC79 said:
    Still not there for us :( 
    How old is the tv ?
    Its not all TVs.
    I suspect your TV isn't on the list.

    I am not sure how old it is.   Might need to try and dig out and old firestick. 
    What is weird though is we have the old disney life app.  You'd think if you have that you'd be able to get the new one! 
    Why?  They are different apps and will have different requirements.  As Disney+ is a new service it is unlikely Disney will spend the effort required to have it work on older kit.
    Thats fair enough I am just surprised it works on the tv and not the new app. 
  • wild666
    wild666 Posts: 2,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It works on Android TV's and some Smart TV's, it also works on the PS4 and XBox as well as other devices, I ain't sure which though.
    Someone please tell me what money is
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