New combi boiler ..same problem

another_casualty

Howdy! 

Some of you  may have seen my posts about my previous combi boiler ,and the multitude of problems I had when I had it.
Fast forward to today , I have a lovely new Worcester green star c d i compact boiler installed today . Long job and I am grateful for the installer who was here for many hrs. 

However, I have a problem with the hot water pressure in the kitchen . It's even worse than before , if that's possible.. Hardly any water coming out at all  from the mixer tap. The tap is the swan neck type ,with the left and right separate . The bathroom shower mixer taps  ok, but the pressure for bath( is poor . My flat is a ground floor conversion ,and water comes from the mains . 

Job for a plumber? Not exactly the best time for this to be happening . 

Thanks in advance ..

stragglebod

More like a job for a boiler installer ....

southcoastrgi

Get him back

another_casualty

Thanks. I received a call from an inspector / electrician who is coming over to check his work before signing off who is coming over this afternoon / evening . 

Ironically ,I was trying to wash plates when I got that call. 

What I will say , is that when I got the quote for installation , I was told it was for 4 days installation .  The installer said , no it's a full day installation . Him being welsh, and me having a speech impediment it was like a sitcom . A few hrs later he told me that I was given the wrong information and that I was right in what I said. I found the email also.
I was thrilled to get it done due to corona virus etc . 

I'll phone the person who phoned me , and get him back . 

another_casualty

The installer was making excuses about taps ( limescale) and mains . It seems that he was probably tired after being there from about 8.30  till about 7pm . He showed me how to use the timer , but I'm writing this now as the heating is full on and never switched off.
I will read the manual in the meantime 

poppellerant

Do you know which boiler he put in? There are three variants of the Greenstar CDi Compact with different hot water flow rates:

1. Greenstar 28CDi Compact - 10l/min
2. Greenstar 32CDi Compact - 11.5l/min
3. Greenstar 36CDi Compact - 12.9l/min

Information taken from here: https://www.worcester-bosch.co.uk/products/boilers/directory/greenstar-cdi-compact

another_casualty

Thanks poppellerant. It's the 28 cdi compact , that you mentioned above . 

I got through to the company at 8.30 this morning . Still waiting for plumber/ installer to get back to me ..

another_casualty

Okay .. Here's the spiel : 
The company that eon used to install the boiler ( Colin Laver heating ) advised me to contact eon . The chap who should've phoned me this morning is the chap I spoke to 
He got on to the installer who says there is a problem with my taps . I disputed this , as I had everything new installed just under 3 years ago . Colin Laver heating say it's nothing to do with the boiler as the problem was there when I had the old one . They say they only deal with the install . The flip side to this is that I got a new boiler for £240 as I am unfortunately on universal credit for the first time of my life .  So not sure if rules are different . I have left a message with the plumber / builder who I used a lot when I moved in and am going to ask his advice also ..

daveyjp

What is your cold water flow rate? 

TELLIT01

If you have the same problem with 2 boilers it's not the boiler, unless both boilers aren't spec'ed to meet your requirements.  It's possible that the tap isn't opening properly.

another_casualty

Update : I managed to get screwdriver and spanner out . I barely adjusted the taps under the sinks and pressure and hot water is a lot better. It does seem like it is a tap issue 
I may give Colin Laver heating a call and apologise . I've been through the mill so hopefully you can understand my anxiety over this . The pressure is less on the hot taps but more manageable than yesterday .  I'll apologise . Thanks