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Section 75/chargeback
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Once the refund is back in your account. The official timescale is 45 days for the company to reject. Customers are always advised a longer timescale, due to the time it can take for your bank to check and question the rejection.
If you have not heard anything after this then odd's on you have won. But at the moment, with it being so busy. It is possible it has been rejected but not worked on.Life in the slow lane0 -
OK, thanks! If the charge back doesn't work could we try section 75? When my partner originally rung the bank she asked for section 75 but they pushed her down the charge back route0
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Yes it will be a S75, banks like Chargebacks as it's not them that pay, unlike a S75johnnycasio said:OK, thanks! If the charge back doesn't work could we try section 75? When my partner originally rung the bank she asked for section 75 but they pushed her down the charge back route
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"0 -
Ah OK, thanks for your help!0
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