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Why does my dads top up card not work?

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donnajunkie
donnajunkie Posts: 32,412 Forumite
Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
my dad is with EE on payg and his top up card was being deemed as invalid when trying to top up. He got a new one today and sent the etu text and got a reply saying it worked but yet again it just said card invalid when he tried to top up. He ended up having to use his debit card to top up and he doesnt like that because he doesnt like giving his bank details to companies.
any ideas why his top up card is classed as invalid?

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  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 19 March 2020 at 10:06AM
    Only the network can answer that for you with any certainty.
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