Civil Enforcement Defence (Partner with type 1 diabetes)

Hoggyy210

i have sent the defence to CCBC and i've received the auto response. The Appendices are within the PDF with the Defence as one file, is this wrong to do? should it have been individual files?
i cant seem to find a contact email for CEL, only a telephone number for payments

Umkomaas

i cant seem to find a contact email for CEL, only a telephone number for payments

Unless anyone knows to the contrary, send it to this email address, bcc it to yourself (either your standard email address or a throwaway you've created to deal with the charge) to prove that the email has been sent (and has not rebounded as 'undelivered') and take it from there. 

If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date. If you would like to update your records or see a copy of the information that we hold about you, you can contact us at Data Protection Officer, Civil Enforcement Ltd, Horton House, Exchange Flags, Liverpool, L2 3PF or by email at dataprotectionofficer@ce-service.co.uk. If you request a copy of your information you will not need to pay any fee.

KeithP

You could try this email address posted by @BrownTrout in January:
Legal6@ce-service.co.uk

Hoggyy210

Thank you Umkomaas and KeithP, I have forwarded the email to both of those addresses 

Hoggyy210

Should MCOL update saying they have received my defence while being shut with corona virus? how does the closure effect my case? will the deadlines be extended etc.? 
my next step is to start on the directions questionair, there is no issue emailing my completed DQ to the CCBC but i have no access to a printer to be able to send a physical copy to CEL, will i receive a blank DQ in the post to send to them? 

Redx

Nobody knows , these are extraordinary circumstances so nobody can give you those answers , certainly not us volunteers

Yes you would or should receive a DQ from the CCBC , but personally I would download it , fill it in and email to the CCBC and to cel , followed by a postal copy to cel at the earliest opportunity when you can print it (find solutions , not barriers)

Hoggyy210

i have emailed my completed DQ along with Appendix C to the CCBC and in a seperate email to the two possible email addresses for CEL. i am now trying to source a printer asap so i can print and mail the physical copies of the DQ and Appendix C to CEL.

Coupon-mad

Personally right now, due to the current circumstances, I would also post the defence marked 'defence first filed by email on xx/xx/20' and (in the same envelope) the completed DQ, to the CCBC.

Hoggyy210

Ok, i will get that sorted. Do you think i should send my defence and appendices to CEL along with the DQ? i havent been able to source a printer so im having to use an online document printer service so it will take a couple days to recieve the files and then a couple days to arrive after i post them. Should be ok as long as i make sure to put the date in which i emailed them origanlly? The deadline for my defence is not the deadline for the DQ right? (which is in 6 days)

D_P_Dance

do you  think i should send my defence and appendices to CEL along with the DQ? 

Is the answer not in the stickies/newbies at the top of the index page,  which, surely, you have read.