Sky contact number

will-he-payitoff

Could anyone please advise on a contact number for sky broadband that someone actually answers. What ever number I to ring I go around an automated system that tells me the office is closed and to call back between 8.30am and 9.00 pm, so why the office is closed at 10.00 am I have no idea. TIA

mothertoben10

0333 7591 018 is the only one I can find

mothertoben10

On further Googling:

Sky Broadband Contact Numbers

To upgrade your current Sky Broadband or for information regarding your Sky Broadband connection and devices use the following numbers.

• Problems With Sky Broadband: 0344 241 1653
• Sky Wifi: 0344 241 1653
• Set up access to Sky Yahoo Email Account on Mobile Devices: 0344 241 1653
• Join or Upgrade Sky Broadband: 0344 241 1653
• Cancel Sky Broadband: 0333 202 2135
• Downgrade Sky Broadband: 0344 241 1653
• Sky Broadband Pro: 0344 824 5100

Chino

will-he-payitoff said:

What ever number I to ring I go around an automated system that tells me the office is closed and to call back between 8.30am and 9.00 pm

What numbers have you tried?
Answering this would save people simply posting the same numbers that you've already tried.

will-he-payitoff

Sorry for late reply, I had tried them all. When I did get through they said they had closed the office due to Covid 19

amanda690

I tried no end of times to contact Sky even held on the phone for 1 hour 15 mins when someone answered and told me that the department was shut, I asked when? he said "now"....... I finally phoned another number after many many calls, didnt answer their automated questions correctly and got through...I requested my advance direct debit money back as I had moved i was assured I would get it returned it was £64 today ive received an email saying its £30 ........I am an oap.....I would never ever take up Sky again for anything.  Lesson learnt.

will-he-payitoff

Amanda I had the same story, spoke to someone when they did answer and they told me I would not be charged for early cancellation. They even sent me a text stating this.

Recieved a letter today advising me of early termination charges of £32.75 for sky talk and will avise on charges for broadband. Can feel another rant at sky comming on if they answer their phones

khublaikhan

They are not answering any queries on billing. The only option is to write in I think.

JJ_Egan

Logic says   they will be very busy .

Shortage of staff   , multiple users phoning  .

Closed except for essential staff to keep the network working .