Demanding Letter from Claims Company
I originally signed up with a couple of Claims companies and selected all the banks that I have dealt with over the years as I didn't receive a conformation straight away from the first one. Due to some confusion I have signed two authority forms for the same claim - Barclaycard. (Having read this forum I see that I shouldn’t have used a claims company at all – but I think it is far too late now)
Having been contacted by Barclaycard saying I can only have one company act on my behalf, I choose the Claims Guys. However, the other company has now written a threatening letter to me insisting that I withdraw authority from The Claims Guys and tell Barclaycard only to deal with them. They insist I will have to still pay them the fee should Barclaycard uphold the complaint. (I am not sure how they will know if Barclaycard uphold the complaint as Barclaycard won't be dealing with them).
Can you please, please, give me some advice on what to do.