No signal on Tesco mobile for 3 weeks Help Advice Needed

mpc91

i have had no signal on tesco mobile for 3 weeks i have spoken to their customer service and they have offered me £10 compensation which is useless to me i haven't been able to make a single call during this time period i have 3 phones with them in the family so we cannot communicate what so ever.

I said i wanted to leave to go with another company that has signal and they said i would have to pay the early cancellation charge

surely i cannot be expected to pay for a contract indefinitely that i cannot use?

any help would be much appreciated.

rachel6188

3 weeks is a joke. Is it just your phone or all of your family on the network? Xx

Cisco001

Try another phone.

JJ_Egan

Is this no signal only in one place ??

juliefw

I have same problem. Complained 3 times. They said network is busy where I live but the problem is wide spread not just at home. They told me to take out the SIM card and clean it and if that doesn’t work I need new SIM. Very poor customer service