JD Sports not refunding my purchase

Manxman_in_exile

If you had bought them from JD, did the store assistant explain why you had to send them back to Nike yourself and why JD could not sort all that out?  Is it possible the store assistant (or you) have either misunderstood how the purchase was made or your reason for returning them?

(Sorry - but why have you bought and returned three tracksuits?  Just trying to understand what has happened.

And did the store assistant give you instructions about returning the items to Nike?  Like what paperwork to include; tracked post etc).

Dashboy_2

They said nike sent the 2 items the paperwork included for this was nike's and it did say it had to be posted back, but I never noticed until I got back from the store. The other item which they took back instore had JDSports paper work. 

I have returned them as I didn't like them.

No they never gave instructions but I followed the instructions on Nike's paperwork and I got a receipt with tracking number from the post office which shows they were delivered to them the next day after posting.

[Deleted User]

Dashboy_2 said:

I have returned them as I didn't like them.

You sent an unsuitable return back to the manufacturer? 

Why would the manufacturer have any involvement? 
 

Something tells me that there is far more to this than we have so far been told...

Manxman_in_exile

To be honest, being told by JD that you had to send the items you didn't like back to Nike just does not make any sense.  You bought three tracksuits from JD Sports (yes?) and you paid JD Sports (yes?) for them.  If you'd bought them directly from a Nike shop it would make sense, but you didn't (did you?).

Based on what you are telling us, I can't believe that the shop assistant at JD who told you all this knew what they were talking about.  Did they explain how Nike would refund you if you'd originally paid JD?  You need to speak to a manager at JD.