Consumer Rights question - Three mobile contract

Jon_01

alexachil said:

JJ_Egan said:

Networks do not guarantee a good signal in every location .

Test phone by using near a mast  to rule out phone problems .

I could understand that in rural areas but hes currently working away in newport (a city centre in wales) we were just surprised with the lack of signal considering they are usually good for signal. seems like he will have to keep his phone at home for the last 6 months instead lol

It can be worse in city centers than in rural areas. There's what the building he's in is made of, and then what other building are between him and the phone mast.