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Norton scam?

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D_P_Dance
D_P_Dance Posts: 11,591 Forumite
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Last week I received an email from Norton saying that my subscription would expire shortly and would be renewed automatically for £69.99. A few days later my Payal account was thusly debited.


I contacted Paypal and the amount was refunded today.


Is not £70 a tad expensive, I have seen versions available for under £15. Is Norton punishing loyalty and trying to rip off the unwary?




You never know how far you can go until you go too far.
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Comments

  • ballyblack
    ballyblack Posts: 5,136 Forumite
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    Norton is rubbish not even worth £15
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    D_P_Dance said:
     Is Norton punishing loyalty and trying to rip off the unwary?

    Yes !!
    They are exactly trying to rip-off the unwary people who think that they need Norton.
    Please just uninstall it .. If you have Windows 10 then thats it - no further action needed*
    If not windows 10 then download one of the excellent free AV's (not AVG or AVAST) - i would suggest bitdefender free

    * An occasional scan with free malwarebytes is still advisable if you are 'click happy'
  • Frozen_up_north
    Frozen_up_north Posts: 2,814 Forumite
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    D_P_Dance said:

    Last week I received an email from Norton saying that my subscription would expire shortly and would be renewed automatically for £69.99. A few days later my Payal account was thusly debited.

    Many such “subscriptions” exist to trap the unwary with a big price increase on renewal.

    In some cases you can edit your preferences to remove auto renew, and in the case of PayPal there is the facility to turn off recurring payments.

    As others mentioned, Norton isn’t needed with Win 10.
  • cnoelj
    cnoelj Posts: 29,218 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 21 March 2020 at 10:41AM
    I just want to be absolutely certain I am understanding correctly. I recently updated my computer (long overdue) and have a Windows 10 laptop. Today is my last day of a McAfee trial and of course I am now  getting notifications for me to take out the paid subscription. My question is - would the protection that Windows 10 comes with be sufficient or do I need to explore further? Thanks for any assistance. 
    “The primary cause of unhappiness is never the situation but your thoughts about it.” Eckhart Tolle
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    Posters on this forum say Win 10 defender is adequate .
    From all the AV tests i have seen then that about sums it up a good free baseline AV .
    Couple with Malwarebytes and a bit of common sense opening email links etc .
  • cnoelj said:
    Today is my last day of a McAfee trial <SNIP> would the protection that Windows 10 comes with be sufficient
    Yes the built-in protection in Windows 10 is perfectly adequate.

    The only advantage of a paid for A/V package is that it can be more proactive than a free one, things like pre-checking web links, restricting access to some directories on your PC (over and above Windows restrictions), etc. Cost is minimal if you have several computers/laptops, around £7/year/PC for Bitdefender Total Security (5 devices). Not sure about the others.

    Above all else, make sure you have regular full backups to an external drive and you keep Windows updated (latest version as well as the regular Tuesday monthly updates). Many don’t bother until it’s too late.
  • D_P_Dance
    D_P_Dance Posts: 11,591 Forumite
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    They  have now come down to £24.99.   Also I keep getting pop ups reminding me that it has expired, I know that already.  
    You never know how far you can go until you go too far.
  • Highland76
    Highland76 Posts: 519 Forumite
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    edited 6 May 2020 at 5:42PM
    Norton is rubbish not even worth £15
    Rubbish? Really? Are you still living in 2005? Norton - performance wise - performs as well as the likes of Kaspersky these days and is certainly no longer the bloatware it used to be. Many large corporations use their corporate version (Symantec Endpoint) which uses the same AV engine as the domestic version.

    https://www.av-test.org/en/antivirus/home-windows/
  • bobblebob
    bobblebob Posts: 1,068 Forumite
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    edited 6 May 2020 at 6:27PM
    The best AV is not clicking on dodgy looking links, and have something like Noscripts (if using Firefox) that blocks all scripts from running by default on a website.

    Built in Windows AV is fine if you follow the above
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