help with fine

cplmadison

Hi

I read the newbie section and got lost in a wall of text can someone please explain (treat me like an idiot my next step)

I appealed a fine with euro car parks, I parked outside franky and bennies restaurant during the recent storms heavy rain and winds and we literally parked and ran to the door and stayed there for dinner. Didnt see any signs regarding parking due to the torrential downpours and flooding just assumed it was the restaurants car park since we parked literally at the front door

I appealed through the website using the template letter and got a rejection email  (attached pdf screenshot) they provided me with a popla number

Is my next stage visiting the popla website and appealing through that? is there a template letter to appeal there, i tried the newbie section and got lost in a wall of text

cplmadison

fyi these are the signs, note not 1 of them is facing the driver as they enter the car park there are sideways on and the text cant be read from the car when driving in due to text size. Now add in black skies , gale force winds and torrential rain, theres no way these could be read or seen under these conditions

D_P_Dance

I read the newbie section and got lost in a wall of text can someone please explain (treat me like an idiot my next step)

With respect, this is an involved, convoluted, and complicated subject.  It is certainly  not a matter in which  an idiot should become involved as, being a self-help forum, much of the work has to be done by the poster..  Keep reading the stickies until they make sense.

Nine times out of ten these tickets are scams, so consider complaining to your MP, it can cause the scammer extra costs and work, and has been known to get the charge cancelled.

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.

Ralph-y

Hi, and welcome to the forum ..... first ..... what did 'franky and bennies' have to say when you complained?

they can get this cancelled or at least tell you who the landowner is

and then read through the newbies thread/discussion again ... look for thr the 3rd post headed  SECOND STAGE APPEAL - POPLA OR IAS

Ralph

D_P_Dance

BTW, this is not a fine, it is an invoice from an ex clamper seeking financial recompense for the damage they allege you have done to them  The Law calls it a claim for a breach of contract, we call it a scam.  

cplmadison

Ralph-y said:

Hi, and welcome to the forum ..... first ..... what did 'franky and bennies' have to say when you complained?

they can get this cancelled or at least tell you who the landowner is

and then read through the newbies thread/discussion again ... look for thr the 3rd post headed  SECOND STAGE APPEAL - POPLA OR IAS

Ralph

I just emailed the restaurant to see if they can do anything to help, in the meantime ill reread the newbie page

Coupon-mad

Is my next stage visiting the popla website and appealing through that? is there a template letter to appeal there, i tried the newbie section and got lost in a wall of text 

Yes there are template POPLA appeal points - in the NEWBIES thread post #3, which isn't a wall of text. We will not repeat them here, they are clear as day and in links explaining each point to use.

Ralph-y

"I just emailed the restaurant "   you need to make sure that you get through to the manager ... and I would be looking to email the CEO

Ralph

MistyZ

What Ralph-y said!  

Franky & Bennies provided a refuge and a great meal (maybe?).  Anyway, show massive appreciation to the CEO unless the manager of the premises sorts this immediately.  Move on from that to making it clear that while you'd be inclined to go back time & again, that is now highly unlikely given how you've been stung.

Don't be put off if rebuffed at first, be a right royal pain in the backside if necessary, the restaurant really must cancel this charge on behalf of genuine customers like yourselves. 

cplmadison

MistyZ said:

What Ralph-y said!  

Franky & Bennies provided a refuge and a great meal (maybe?).  Anyway, show massive appreciation to the CEO unless the manager of the premises sorts this immediately.  Move on from that to making it clear that while you'd be inclined to go back time & again, that is now highly unlikely given how you've been stung.

Don't be put off if rebuffed at first, be a right royal pain in the backside if necessary, the restaurant really must cancel this charge on behalf of genuine customers like yourselves. 

thanks i just sent over an email to the CEO will await a reply before i proceed to step 2 

John464

D_P_Dance said:

BTW, this is not a fine, i

I don't understand your obsession with not calling it what it is - a financial penalty or fine
Because Private Companies are not supposed to fine people it actually helps to call it a fine.