EE

Petstalk

I am at the end of my EE contract next month and  need to consider my options of sim only, or with new phone.

I currently samsung A3 £13.50 a month for 2 gig of data. I  was with Orange & transfered over to EE.

What have EE retentions offered you.

Any guidance would be so very much apreciated.

searchlight123

Petstalk said:

I am at the end of my EE contract next month and  need to consider my options of sim only, or with new phone.

I currently samsung A3 £13.50 a month for 2 gig of data. I  was with Orange & transfered over to EE.

What have EE retentions offered you.

Any guidance would be so very much apreciated.

i switched from a contract Samsung S7 with EE to sim only with EE.
They offered me 100gb data, unlimited all else and euro roaming up to 15gb per month for £20. They also let me add my wife's old Orange sim only to my account with 1gb data unlimited everything else for only £5pm. The beauty of this is every month i can 'gift' her as much data from my account as she needs (usually around 5-10gb pm), so for £25 it's a great deal for us running 2 phones with over 100gb data between us for £25pm.

eDicky

EE retentions dept have always offered me the equivalent of whatever deal elsewhere that I tell them I intend moving to (after they check that it exists).

It will be one of their tariffs discounted to an equal price and with additional data if necessary to match, always unlimited calls and texts, but a 12-month contract instead of (usually) the alternative's monthly.

eDicky

https://kenstechtips.com/index.php/sim-only-deals

https://www.moneysavingexpert.com/phones/cheap-sim-only-contracts/

Yes I'm still with EE but mainly just to reliably keep my UK number going,  occasional/low usage. They gave me 500MB monthly for £4 to match ID or Plusnet, I forget, but tariffs change all the time and the cheapest may now be £5.

EdSanRo

I wanted to share my recent EE-haggling-experience with you. 

We have 2 contracts, both ending at the end of August. We pay about £52 in total for the 2 lines per month.

I’ve been googling a lot to find information about haggling, alternatives to EE, current competitive offers. We consider an upgrade when new devices come available this fall, so looking for flexibility. One of us is still on an iPhone 7 and looking for a good deal.

As we’re happy with EE’s coverage in general and their wifi-calling where indoor coverage is limited, I tried to look for MVNO’s like Virgin and Plusnet.

Plusnet doesn’t offer Wifi-Calling, so that’s no option. Nice tariff though £10 for 10Gb/unl. calls/texts and monthly rolling. As EE has a 12 month minimum.

Virgin offers Wifi-Calling and a similar package as Plusnet but also for 12 months minimum.

EE would ask £19 for 3Gb and £22 for 20Gb (both unl. calls/texts) I found that a bit too much.

The only real plus for me of directly going to EE would be 2 main things:

• Access to their full frequency spectrum. Both Virgin and Plusnet don’t offer 4G on 800Mhz which is especially good for indoors and VOLTE and VoWifi/Wifi-Calling.

• Visual Voicemail. We are iPhone users and I am kind of addicted to Visual Voicemail.

I don’t need 20Gb. Have been monitoring my usage since Feb this year and didn’t limit myself to anything. So occasional youtube on mobile data as music streaming etc. 

Deliberately to get an as accurate view on usage as possible.
Turns out that I never use more than 7Gb but mostly stay below 5Gb.

8Gb would be my minimum.

We called EE and were prepared to ask for the PAC.

A lengthy waiting time on the phone and another queue for the retention department.

But at the end after refusing a lot of offers we asked for the PAC.

Conversation ended. Both felt a bit of a delusion, but hey.. that’s part of the game. If you don’t want to pay top price, you must be willing to move on. So we took our loss.

Within 10 minutes after that my friends phone rang: EE! As she started talking, my phone rang: EE!

We ended up with 2 x a 12 months contract from today (so not from end of current contract).

1 x 15Gb, 1 x 10Gb, Visual Voicemail (normally not available on the 3Gb/£19/month-tariff).

For the price of £10 each. Upgradable at every moment if we want to. No 6 months wait as I had on my first sim-only from EE. The whole build up of the plans is a laugh, but it is what you pay under the line that counts. Nobody would take us seriously though if we would ever turn up in an EE-Shop ;-)

I am happy with this result. Just wanted to share this, as this hopefully encourages current customers to go through the due diligence by sorting out wishlist/needs and get in touch with their current provider. 

I learned over the months that the Big-4 keep the most perks to their own lines. The MVNO’s get “watered down” products. Fair enough, that is wholesale. But bottom line, it seems possible to get the same prices from your current Big-4 provider and keep their perks.

This all was thanks to eDicky  and Petstalk. Their posts inspired me to go through this. 

Petstalk

EdSanRo
Thankyou so very much for sharing.