Notice of debt recovery from DCBL

penniejane

I've recieved a letter saying I parked and contravened parking on private land back in Oct '18. They claim they have been writing to a different address and used a tracing agency to locate me. They are charging me £155!!! I can pay via their 24hr payment line and I need to do it within 14 days. They also say I cannot appeal. 

What do I do? I am currently unwell and due an operation this friday. I could do without this. 

Redx

Read all the other recent threads that have the same topic , read the advice given to those forumites , it's the same for all of you

penniejane

Redx said:

Read all the other recent threads that have the same topic , read the advice given to those forumites , it's the same for all of you

Thank you for your reply. I am not well really and not up to looking for information, also I go round and round in circles. Is there a link you could post for me, please? Happy to read but need guiding. Tia 

zoetra

We also got the same letter dating back to 2016 so you are not alone........   I am off to read the information in the NEWBIE number 4 sticky post as there is so much info.....  My understanding in a nutshell is that we ignore it at this stage and do not contact them

Coupon-mad

PinkPJs said:
They claim they have been writing to a different address and used a tracing agency to locate me. 

Dangerous...that needs sorting out right now.

zoetra said:
 My understanding in a nutshell is that we ignore it at this stage and do not contact them

This is not your thread so maybe you don't have two addresses that have been used by the PPC and their agents, but you are suggesting that this poster ignores the fact the PPC now has two addresses in play?  

Guess which one they will choose to file a small claim behind the OP's back if they fail to respond to the PPC's data protection officer,  to confirm which address needs erasing from their database, and which is the correct address for service?

You both need to do a SAR if it is an old PCN and letters have gone to an old address and/or you haven't got or kept them all.

If you get a claim you will have a hand tied behind your back in terms of not having all the data, photos, letters and evidence to hand if you don't (now, while it's quiet) send a SAR to the PPC's data protection officer along with the data 'rectification/erasure' Notice re the address.

This is why the first thing the second post of the NEWBIES thread says about pre-action stage, is, do a SAR, and how to do it, how to word it and how to find the DPO's mail address of any parking firm. 

No-one needs to guess and ignore (wrongly).  The fact they have two addresses in the OP's case, is HORRENDOUSLY dangerous in terms of getting a secret CCJ behind their back that they only learn about too late.

Read the sticky thread.  NO LINK GIVEN. See my signature below.

...and this is only Pink PJs' thread.  zoetra you need to start your own discussion.

penniejane

Hi Coupon-mad
Thank you for taking the time to reply to me.  I will do as advised.  There is a lot of info in this forum and I have a short amount of time in which to respond, 1. I work full time, 2. I am having an operation on Friday!
 
Q.1 In my case the PPC would not be dcbl? but their client: ParkingEye Ltd.? (as per the letter)
Q. 2 I can't find where it advises on her about the 'rectification/erasure Notice (re my two address)
In the meantime, I shall continue to research.

Many thanks once again.
PinkPJs

Coupon-mad said:

You both need to do a SAR if it is an old PCN and letters have gone to an old address and/or you haven't got or kept them all.
If you get a claim you will have a hand tied behind your back in terms of not having all the data, photos, letters and evidence to hand if you don't (now, while it's quiet) send a SAR to the PPC's data protection officer along with the data 'rectification/erasure' Notice re the address.
This is why the first thing the second post of the NEWBIES thread says about pre-action stage, is, do a SAR, and how to do it, how to word it and how to find the DPO's mail address of any parking firm. 

Fruitcake

1) The fifth post of the NEWBIES explains acronyms and abbreviations.
PPC = Private Parking Company = Parking Lie


2) Irrespective of whether you have found the information about a rectification notice, you need to get on and do it. You don't need a template. 
Send it to the DPO of both the PPC and debt crawler asap. Include proof of ID such as a copy of the V5C or two redacted utility/card/bank statements. Simply tell them to erase your incorrect data and replace with your current address for service.

Follow the advice in the NEWBIES and send the SAR to the PPC, again with proof of ID.

If/when you know the identity of the landowner you should complain to them.

Always complain to your MP about this unregulated scam.

nosferatu1001

Good news - parking eye, when they send to debt collectors, tend NOt to then go to court. If they reckon they have a good claim, or arent prohibited from taking court action, they just keep it in house and take you straight to court. 

penniejane

Coupon-mad said (in your PreAction post:

As well as the SAR to the parking firm's Data Protection Officer (DPO), also write a letter - by email to Gladstones or BW Legal or directly to whoever the PPC is, if they are not using a solicitor. Your letter can state that you have sent their client a SAR and so you require a restriction of data processing and the case should be put 'on hold'. Confirm your correct 'address for service' (especially if you've moved and they've traced you & might revert back to an old address).

I need to distinguish to whom I am sending an SAR: dcbl (debt collection agency) or their client, Private Eye Ltd.? - looks like no solicitor involved at present. 

I can then look up their privacy page and email them direct.  Then to whom do I send a letter advising them that I have made contact and ask to put my case on hold.  Logically, it would seem I send the SAR to Private Eye Ltd. and a letter of notification to put on hold to dcbl?  I would just like clarity before going ahead with this.

Many thanks for your help.

PinkPJs

nosferatu1001

Stop quoting within the quote. You need to type in the white space BELOW the grey quote, otherwise your text gets mixed in!

SAR to parking eye. DCBL do not hold data as a data controller. 
You send a restriction of processing ,stating seeking debt advice, to DCBL. Expect DCBL to just ignore, as theyre not in any way regulated and do not give two hoots. 

penniejane

I have this morning contacted Morrisons and they have apologised and cancelled the initial charge as of today.  I have visited the Private Eye website and submitted my appeal.  I think that once this information has been 'sold on' to a debt collector, then it would therefore be in dcbl's hands now?