Sky TV Price Rises Covered by the Contract - How does this align with OfCom Fairness for Customers?

Neil_Jones

Anon said:

Moneyineptitude said:

Anon said:

By the same logic, no one needs a mobile, mobile internet or broadband access, but all three are covered by the same OfCom guidance/code with Pay tv, which the main providers including Sky have signed up to.

Only those three are "protected", so no point debating about Pay TV which will remain a luxury item. No one has to have Sky Sports or Movies...

The point I was making relates to unfair contract terms, where there is an imbalance in the contractual relationship - those rules apply to all contracts. OfCom has included paytv within their fairness policy with phone and broadband, it is not me making a random link. They have also brought in new rules on 15th February 2020 that broadband, mobile and PAYTV companies have to notify you when you are at the end of your contract and they must notify you of their best deals. See https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/in-or-out. So OfCom obviously believe there is an issue with mistreatment of PAYTV customers, otherwise they wouldn't have included it.

Notifying of best deals and increasing prices as per a contract is not the same thing.  BT have started doing it with their broadband/phone package, writing into the T&Cs, we will increase your charges by RPI/CPI or whatever it was from March 2020.

Sky's say we "may" increase.  Doesn't mean they will, though its almost certainly guaranteed they will.