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BooJewels

I have a modest issue with my Skipton Regular Saver.  I set it up in early June last year and I think I made the first payment manually on 2nd June and a Standing Order to pay on the 1st month thereafter - the last one being 1st May 2024 = 12.  It showed in the EA saver feeding it as a 'scheduled payment' each month and around the third of the month, the £250 moved from there to the RS.  Current balance £2,750.

I noticed a week or two ago that it wasn't showing as a scheduled payment for 1st May - but the balance was also below £250, but I'd set up another payment to go from my BRT to the EA to bring the balance over £260 ready for that payment, on 26th April, which it did.  It should have gone on Friday at the latest - but the payment hasn't been made and it isn't showing as scheduled.  

I'm wondering whether to make the last payment manually, or wait and see if it sorts itself out after the BH weekend catch up?

Bigwheels1111

BooJewels said:

I have a modest issue with my Skipton Regular Saver.  I set it up in early June last year and I think I made the first payment manually on 2nd June and a Standing Order to pay on the 1st month thereafter - the last one being 1st May 2024 = 12.  It showed in the EA saver feeding it as a 'scheduled payment' each month and around the third of the month, the £250 moved from there to the RS.  Current balance £2,750.

I noticed a week or two ago that it wasn't showing as a scheduled payment for 1st May - but the balance was also below £250, but I'd set up another payment to go from my BRT to the EA to bring the balance over £260 ready for that payment, on 26th April, which it did.  It should have gone on Friday at the latest - but the payment hasn't been made and it isn't showing as scheduled.  

I'm wondering whether to make the last payment manually, or wait and see if it sorts itself out after the BH weekend catch up?

I would call them.

I make a manual payment on the first of the month even on bank holidays and it shows on the first.

The other 12 RS I have are DD.

Something has gone wrong.

Call they are very helpful.

wiseonesomeofthetime

Bigwheels1111 said:

BooJewels said:

I have a modest issue with my Skipton Regular Saver.  I set it up in early June last year and I think I made the first payment manually on 2nd June and a Standing Order to pay on the 1st month thereafter - the last one being 1st May 2024 = 12.  It showed in the EA saver feeding it as a 'scheduled payment' each month and around the third of the month, the £250 moved from there to the RS.  Current balance £2,750.

I noticed a week or two ago that it wasn't showing as a scheduled payment for 1st May - but the balance was also below £250, but I'd set up another payment to go from my BRT to the EA to bring the balance over £260 ready for that payment, on 26th April, which it did.  It should have gone on Friday at the latest - but the payment hasn't been made and it isn't showing as scheduled.  

I'm wondering whether to make the last payment manually, or wait and see if it sorts itself out after the BH weekend catch up?

I would call them.

I make a manual payment on the first of the month even on bank holidays and it shows on the first.

The other 12 RS I have are DD.

Something has gone wrong.

Call they are very helpful.

Which 12 providers accept deposits via Direct Debit? Would be useful to know.

I know Ecology BS do.

Bigwheels1111

wiseonesomeofthetime said:

Bigwheels1111 said:

BooJewels said:

I have a modest issue with my Skipton Regular Saver.  I set it up in early June last year and I think I made the first payment manually on 2nd June and a Standing Order to pay on the 1st month thereafter - the last one being 1st May 2024 = 12.  It showed in the EA saver feeding it as a 'scheduled payment' each month and around the third of the month, the £250 moved from there to the RS.  Current balance £2,750.

I noticed a week or two ago that it wasn't showing as a scheduled payment for 1st May - but the balance was also below £250, but I'd set up another payment to go from my BRT to the EA to bring the balance over £260 ready for that payment, on 26th April, which it did.  It should have gone on Friday at the latest - but the payment hasn't been made and it isn't showing as scheduled.  

I'm wondering whether to make the last payment manually, or wait and see if it sorts itself out after the BH weekend catch up?

I would call them.

I make a manual payment on the first of the month even on bank holidays and it shows on the first.

The other 12 RS I have are DD.

Something has gone wrong.

Call they are very helpful.

Which 12 providers accept deposits via Direct Debit? Would be useful to know.

I know Ecology BS do.

Sorry Im an idiot.

Standing order.

TheWoodler

@BooJewels I’m in exactly the same situation with my Skipton RS so that suggests process. I’m inclined to see how the land lies after today and contact them tomorrow if it hasn’t gone out by COP today. 

flaneurs_lobster

wiseonesomeofthetime said:

Which 12 providers accept deposits via Direct Debit? Would be useful to know.

I know Ecology BS do.

There's a thread for that maintained by @Bridlington1

https://forums.moneysavingexpert.com/discussion/6445857/savings-investment-dds-and-debit-card-deposits-an-updated-list/p1

BooJewels

TheWoodler said:

@BooJewels I’m in exactly the same situation with my Skipton RS so that suggests process. I’m inclined to see how the land lies after today and contact them tomorrow if it hasn’t gone out by COP today. 

Ah, that's why I mentioned it here - I figured either I was alone and it needed sorting, or it was a Skipton issue, which would mean other people were experiencing the same.  I think I'll do the same, see what happens by tomorrow.  Looking at the dates of previous payments, they varied from 3rd to 5th - so if it was going to happen on the 4th or 5th, then it might be a BH weekend issue after all.  Just out of curiosity - does yours show as a 'scheduled payment' as mine hasn't this month, where it usually has done?  It's not really a big deal, the difference in interest is only about 53p between where it was and the RS - I just like things to work as expected.

Thanks also @Bigwheels1111 - mine was supposed to be by SO - I set it up on 2nd or 3rd June last year and it has worked fine until this month.

BooJewels

I just went to look at the Skipton web page, wondering if there was any announcements about technical issues or the like.  The web chat button popped up, so I thought I'd ask.  It transpires that the SO had been cancelled on 2nd May as that was the end of the arrangement (last payment supposed to be the 1st) - but because the payment hadn't been made in time, it didn't actually happen.  She advised to make the payment manually, which I have done now.  

TheWoodler

Thanks @BooJewels I had a look, and it was exactly the same as you - no scheduled payments in either the withdrawing or receiving accounts - so I’ve now done the manual transfer too. 

Grateful to you for alerting me and hopefully others to the issue, as I might very well not have checked until receiving the maturity pack later this month. 

friolento

BooJewels said:

I have a modest issue with my Skipton Regular Saver.  I set it up in early June last year and I think I made the first payment manually on 2nd June and a Standing Order to pay on the 1st month thereafter - the last one being 1st May 2024 = 12.  It showed in the EA saver feeding it as a 'scheduled payment' each month and around the third of the month, the £250 moved from there to the RS.  Current balance £2,750.

I noticed a week or two ago that it wasn't showing as a scheduled payment for 1st May - but the balance was also below £250, but I'd set up another payment to go from my BRT to the EA to bring the balance over £260 ready for that payment, on 26th April, which it did.  It should have gone on Friday at the latest - but the payment hasn't been made and it isn't showing as scheduled.  

I'm wondering whether to make the last payment manually, or wait and see if it sorts itself out after the BH weekend catch up?

What is BRT?