»

RM reminder about changes to some services (business news)

New Post Advanced Search

Coronavirus: The latest from MSE


The MSE team is working extremely hard to keep the info we have about your travel rights, cancellation rights, sick pay (and more) up to date.
The official MSE guides: NEW MSE Coronavirus Guides

NEWSFLASH 31/3
RESCUE FLIGHTS FOR STRANDED BRITS * SCHOOL MEALS VOUCHERS * BRIGHTHOUSE COLLAPSES

RM reminder about changes to some services (business news)

3 replies 91 views
soolinsoolin Forumite, Board Guide
64.9K posts
Part of the Furniture 10,000 Posts Photogenic Name Dropper
✭✭✭✭✭✭
I don't fully understand all the imminent changes - but have been reassured by RM that my business account is unaffected , but just in case this is the latest update:

Here are some key pieces of information you need to be aware of. Not all of these changes will apply to every customer.

International Tracked & Signed service to Canada is moving to the International
Signed service

From 23 March 2020, we are substituting our International Tracked & Signed service to Canada with the International Signed service. Customers wishing to see end to end tracking can use our International Tracked service and those wishing to use a signed for service can opt for our International Signed service. We are making this change due to an insufficient level of tracking by our Canadian partners on the International Tracked & Signed service.

STL/BPL Letter and Large Letter changes
In 2017 we introduced a new billing platform to automate billing. If you’re still using product codes STL and BPL on your Online Business Accounting (OBA) Sales Order for Letters and Large Letters you should now use barcoded envelopes and the new account product codes UNA/UNB and UNG/UNH respectively. From 1 April 2020, the STL and BPL product codes should cease to be used via OBA Sales Orders for letter and large letter postings. STL/BPL will continue to be available for use via shipping solutions, and parcel postings via OBA Sales Orders upon request.

Response Service changes
The maximum thickness for Business Reply Standard, Freepost Standard and Freepost NAME large letters will change from 50mm to 25mm with effect from 5 October 2020.

Making it clearer which payment channels qualify for a free weekday business collection
From 23 March 2020, we’re making it clearer which postage payment channels you must use to qualify for a free weekday business collection.

If you pay for postage via an Online Business Account or a Franking machine and spend the required amount, you may qualify for a free weekday business collection.

To find out more, including information on the minimum spend requirements, go to royalmail.com/termschanges.

To find out more
For more information about these changes, please visit royalmail.com/termschanges or you can email [email protected].

Thanks for choosing Royal Mail. We’ll continue to send you further details of any changes to our terms and conditions as they arise.

Yours sincerely,

I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
New to Forum? Guide

Replies

  • soolinsoolin Forumite, Board Guide
    64.9K posts
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    ✭✭✭✭✭✭
    Just looking at the services it would appear that this means that for large letters all business options will now show delivery confirmation in line with parcels. However, those sellers without a business account will still not have that.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
  • edited 20 February at 3:54PM
    ballisticbrianballisticbrian Forumite
    3.8K posts
    Ninth Anniversary 1,000 Posts Combo Breaker
    ✭✭✭✭
    edited 20 February at 3:54PM
    UNH / G doesn't have the tracking and to be honest when selling cheap widgets, you probably wouldn't want that for the extra cost. However it will stop people having an average weights sack of 100g items UNH and sticking all the extra heavy ones that don't average out in a BPL sack. Allegedly.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • edited 20 February at 5:37PM
    soolinsoolin Forumite, Board Guide
    64.9K posts
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    ✭✭✭✭✭✭
    edited 20 February at 5:37PM
    UNH / G doesn't have the tracking and to be honest when selling cheap widgets, you probably wouldn't want that for the extra cost. However it will stop people having an average weights sack of 100g items UNH and sticking all the extra heavy ones that don't average out in a BPL sack. Allegedly.
    I get horribly confused about all this, in fact I have now contacted them twice to make sure that I am unaffected.
    I use CRL24 or CRL48 for all my large letters and that is an averaged weight and as long as I keep it all under 100g per item I pay 87p for a large letter 2nd class with delivery conformation.

    However whilst reassuring me I am unaffected it did occur to me that my standard letters can no longer be sent via my account as I use BPL for them- so I'll have to buy a stock of plain stamps for the rare occasions I send something letter post. I don't think I have any other reasonably priced alternative.

    I really do wish they would make these business rates easier to understand and compare


    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support