What legal action can i take against management company?

nick1234

hi
i currently own a property managed by a property management company who we pay service charge for the maintaining the building under a management agreement
there have been serious issues with the drainage around the property causing leakages into some flats (mine much more then others due to the positioning), i have raised this to the mansgement company numerous times but no actions have been taken or promises which then dont get fulfilled 

i am looking to take legal action against them as have tried to resolve this for so long and got no where.  What rights do i have and what would they be in breach of eg negligence or breach of contract?  I know there is a property redress scheme or would i be better going through the courts for remediation and damages?

thanks

NeilCr

Some information here

https://www.lease-advice.org/article/property-management-redress-schemes-what-leaseholders-need-to-know/

Who owns the freehold of the block (residents or other freeholder)? Have you raised the issues with them as they employ the Managing Agent

nick1234

NeilCr said:

Some information here

https://www.lease-advice.org/article/property-management-redress-schemes-what-leaseholders-need-to-know/

Who owns the freehold of the block (residents or other freeholder)? Have you raised the issues with them as they employ the Managing Agent

Freehold is held by an individual who we pay £100pa ground rent directly, i dont think he has any interest in the property can i can flag it to him?

NeilCr

nick1234 said:

NeilCr said:

Some information here

https://www.lease-advice.org/article/property-management-redress-schemes-what-leaseholders-need-to-know/

Who owns the freehold of the block (residents or other freeholder)? Have you raised the issues with them as they employ the Managing Agent

Freehold is held by an individual who we pay £100pa ground rent directly, i dont think he has any interest in the property can i can flag it to him?

He would employ the Managing Agent. It might (underline might) be the quickest way of getting something done if he did intervene

xylophone

It was the freeholder who chose and employs the Managing Agent?

nick1234

xylophone said:

It was the freeholder who chose and employs the Managing Agent?

Im not sure i only moved fairly recently and i understand this company has always been managing the block

NeilCr

The Managing Agents (MA) do the leg work for the freeholder/Residents Management Company. In your case, as xylophone says, your freeholder will have appointed the MA and can instruct them to do what they want (within reason and the law, of course)

nick1234

NeilCr said:

The Managing Agents (MA) do the leg work for the freeholder/Residents Management Company. In your case, as xylophone says, your freeholder will have appointed the MA and can instruct them to do what they want (within reason and the law, of course)

I messaged the freeholder who advised he didnt appoint the agents so it must be the residents group?

NeilCr

nick1234 said:

NeilCr said:

The Managing Agents (MA) do the leg work for the freeholder/Residents Management Company. In your case, as xylophone says, your freeholder will have appointed the MA and can instruct them to do what they want (within reason and the law, of course)

I messaged the freeholder who advised he didnt appoint the agents so it must be the residents group?

Perhaps reply and ask him who did?

Do you have a residents group ?

Someone will be paying the MA.