Mcdonald's Voucher not honoured

AhsenShah

Hello good people,
I hope someone can help me? I Recently visited my local Mcdonald's with an "E-Voucher". Having ordered my food on the "SELF-SERVE" kiosk the kisok accepted the "E-Voucher" and subsequently asked for my card for payment which it debited from my account and issued me with a TICKET to collect my food.
Upon waiting 10 minutes the duty manager approaches me and said he would not honour the "E-Voucher" and offered me a refund?
Am I correct in thinking he has broken a consumer / Sales of goods law by not honouring the voucher AFTER the money was taken out of my account?
Thanks in advance

Aylesbury_Duck

No, I don't think you're correct. They can correct a mistake. 

JReacher1

Is this the well known McDonald’s scam where you can put a code into the kiosk and get discounted food when you are not actually entitled to it?

soolin

JReacher1 said:

Is this the well known McDonald’s scam where you can put a code into the kiosk and get discounted food when you are not actually entitled to it?

Strangely I was only reading about this yesterday on a different forum where people had been using codes they weren't entitled to and McDonalds had suddenly stopped accepting them as a goodwill gesture due to abuse of the system. 

steampowered

Did you intentionally try to use a voucher you  knew you weren't entitled to use?

If so, that's fraud. The manager could have called the police if he was so inclined.

ThumbRemote

steampowered said:

Did you intentionally try to use a voucher you  knew you weren't entitled to use?

If so, that's fraud. The manager could have called the police if he was so inclined.

Please do tell us what criminal law has been broken by someone attempting to use a discount code to which they are not entitled?

What are the punishments, 3 months inside for sharing a Meerkat code; 6 months for getting a student discount after you've graduated?

powerful_Rogue

ThumbRemote said:

steampowered said:

Did you intentionally try to use a voucher you  knew you weren't entitled to use?

If so, that's fraud. The manager could have called the police if he was so inclined.

Please do tell us what criminal law has been broken by someone attempting to use a discount code to which they are not entitled?

What are the punishments, 3 months inside for sharing a Meerkat code; 6 months for getting a student discount after you've graduated?

Section 2 of the Fraud Act 2006 springs to mind.

bris

Why not just pay the extra 50p and be done with it, it's a burger !!!!!! what exactly are you hoping to achieve? You want someone to help you? Please pick your battles.

AhsenShah

JReacher1 said:

Is this the well known McDonald’s scam where you can put a code into the kiosk and get discounted food when you are not actually entitled to it?

No the code is real and not a scam. I think he objected to the fact I ordered 8. Which may be much but we do have 6 children.

AhsenShah

steampowered said:

Did you intentionally try to use a voucher you  knew you weren't entitled to use?

If so, that's fraud. The manager could have called the police if he was so inclined.

No it's not fraud. The voucher is real. And has been used quiet a few times from friends and family as well as other members of the public. It has an expiry till Dec 2020 on it. If they wish to withdraw the voucher they should simply block it from their central database?
I think the duty manager was more offended that I ordered 8 Fillets and fries. But we do have 6 children. 

Undervalued

powerful_Rogue said:

ThumbRemote said:

steampowered said:

Did you intentionally try to use a voucher you  knew you weren't entitled to use?

If so, that's fraud. The manager could have called the police if he was so inclined.

Please do tell us what criminal law has been broken by someone attempting to use a discount code to which they are not entitled?

What are the punishments, 3 months inside for sharing a Meerkat code; 6 months for getting a student discount after you've graduated?

Section 2 of the Fraud Act 2006 springs to mind.

Indeed!
It was once called "attempting to obtain a pecuniary advantage by deception"!