Is financial Ombudsman being unfair

srp69

im dealing with the financial ombudsman whos found in my favour but wont confirm in writing or close the case unless i take a poultry amount of compensation,  i is he treating me fairly and can I use lawyers to deal with this from now on?

Aylesbury_Duck

srp69 said:

im dealing with the financial ombudsman whos found in my favour but wont confirm in writing or close the case unless i take a poultry amount of compensation,  i is he treating me fairly and can I use lawyers to deal with this from now on?

Which bird are they offering?  

You can take whatever legal action you like, but you'll have to weigh up whether it's likely to get you what you think is reasonable. 

KatrinaWaves

I’d love some chicken to be honest. 

Aylesbury_Duck

KatrinaWaves said:

I’d love some chicken to be honest. 

Don't be a grouse. There's fowl play at hand here  

tacpot12

Did they explain why they think the paltry compensation offer is fair? If not, I would try to ask them, and also ask them why your view of an appropriate compensation amount is not correct. 

srp69

Aylesbury_Duck said:

srp69 said:

im dealing with the financial ombudsman whos found in my favour but wont confirm in writing or close the case unless i take a poultry amount of compensation,  i is he treating me fairly and can I use lawyers to deal with this from now on?

Which bird are they offering?  

You can take whatever legal action you like, but you'll have to weigh up whether it's likely to get you what you think is reasonable. 

Just what needed a couple of quack pot replies!! 
Thanks for your input lol

srp69

tacpot12 said:

Did they explain why they think the paltry compensation offer is fair? If not, I would try to ask them, and also ask them why your view of an appropriate compensation amount is not correct. 

Hi thanks for your reply, no this is a case of "think yourself lucky" according to him and "if I were you I'd take the 150 quick or I'm sending it up the chain and you'll be waiting another two years with an incorrect default on your credit report" kind of deal he's offering.  I've being waiting two years and don't think the damage done to my credit rating, never mind the distress of the ID theft and subsequent fraud the bank have allowed to happen that lead me here, have been taken into account at all.

srp69

srp69 said:

tacpot12 said:

Did they explain why they think the paltry compensation offer is fair? If not, I would try to ask them, and also ask them why your view of an appropriate compensation amount is not correct. 

Hi thanks for your reply, no this is a case of "think yourself lucky" according to him and "if I were you I'd take the 150 quick or I'm sending it up the chain and you'll be waiting another two years with an incorrect default on your credit report" kind of deal he's offering.  I've being waiting two years and don't think the damage done to my credit rating, never mind the distress of the ID theft and subsequent fraud the bank have allowed to happen that lead me here, have been taken into account at all.
At this point he is not prepared to make his finding official if I don't accept the 150!!! I don't feel he's being impartial and can't take the mental anguish this is and has caused BUT don't think walking away with a token gesture will help me feel vindicated in any way. Can I get any help with this from anywhere?

tacpot12

Has the incorrect default been removed now, or does this require the ombudsman’s ruling?

Hi much did you lose in the fraud and what evidence do you have about why/how the bank allowed the fraud to take place?

srp69

tacpot12 said:

Has the incorrect default been removed now, or does this require the ombudsman’s ruling?

Hi much did you lose in the fraud and what evidence do you have about why/how the bank allowed the fraud to take place?

Can't say anymore as there's still a police investigation ongoing, apart from someone " obtained an old driving licence and a cheque sent to me from a address I moved out weeks before, they opened the account with the cheque online and the bank have them £500 instant overdraft without them having to present themselves at a branch they spent the lot  and because the bank didn't try hard enough to find me (imo) I only found out when I went to buy something and there was said default on my account, because it took me so long to come forward the bank are claiming absolution and the ombudsman is basically agreeing with them, can I get any help from someone with this!!

BoGoF

How did they obtain your driving licence and cheque? If you can't post the full version then there is little point asking for help.  On the face of it I can't see you getting any further.