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Wrongly refunded by energy company. Now chasing money I haven’t got!
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As already posted, check the bills to make sure that both the Gas & Elec have been charged - I've seen this problem twice before and each time, Eon were the supplier
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Most people that struggle to keep a positive balance in their account would notice when £500 was deposited and I'm not sure that companies can or should be made any more responsible than they are, and individuals have to assume more responsibility for their accounts{Signature removed by Forum Team - if you are not sure why we have removed your signature please contact the Forum Team}0
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