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Mobile trade in

Hi guys please can you help? I sent in my working iPhone to Handtec after seeing them on a mobile trade in comparison website. They offered £111 for a working iPhone 7 which is in good condition which mine is. However now they are changing the goal posts and saying they’ve found a scratch on the screen and a battery cycle mark and now only want to give me £60. I don’t recall seeing any of this on their website https://www.handtec.co.uk/ are they allowed to do this? It feels like a massive con. 

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