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Mobile trade in
Hi guys please can you help? I sent in my working iPhone to Handtec after seeing them on a mobile trade in comparison website. They offered £111 for a working iPhone 7 which is in good condition which mine is. However now they are changing the goal posts and saying they’ve found a scratch on the screen and a battery cycle mark and now only want to give me £60. I don’t recall seeing any of this on their website https://www.handtec.co.uk/ are they allowed to do this? It feels like a massive con.
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Comments
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They are saying not as described by you on initial web valuation .Do you have photo evidence of screen etc .0
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Can you not get your phone back? You could easily sell that to some one you know for £111 as that would be a bargain for them.0
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