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£1200 water bill - am i liable for the bill?

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£1200 water bill - am i liable for the bill?

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GabrielaPGabrielaP Forumite
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MoneySaving Newbie
My toilet canister wouldn't stop leaking, I alerted my landlord as soon as it happened but that morning I was leaving to visit my family. The landlord told me due to the Christmas holidays it might take a while to get it sorted. It took 3 weeks for that to get done, during this time water was constantly going down the toilet. I just got my water bill and its £1200, my highest one in the past two years has been £80. I live by myself in a one bedroom apartment so there is not way i would've consumed 450000 litres in 6 months. My water company said I am not eligible for leakage allowance, what are my options?

Replies

  • CardewCardew Forumite
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    Welcome to the forum.
    Normally the landlord would be responsible for the loss when a fault has been reported. However it is difficult to envisage a 'leak' of that magnitude - something in the region of 800 litres an hour for the 3 weeks.
    Have you been getting estimated bills? £80 (as a maximum) for 6 months seems very low.
  • GabrielaPGabrielaP Forumite
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    First Post
    MoneySaving Newbie
    They were actual readings. I've been in the house for a year and a half and the meter only went from 107 to 150 in that time. I rarely cook, I take showers not baths and I travel quite a lot so the usage shouldn't have been much. Now my meter is at 590 so I have been tracking it today to see if maybe there is another leak as doing the math it still seems like quite a lot for just a broken toilet basin. 
  • matelodavematelodave Forumite
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    The semsible thing would have been to turn the water off at the main stopcock if you were going away rater than letting it run continuously
    Never under estimate the power of stupid people in large numbers
  • spirospiro Forumite
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    The semsible thing would have been to turn the water off at the main stopcock if you were going away rater than letting it run continuously
    Or turn off the valve feeding to toilet cistern at least.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • edited 16 February at 10:05AM
    HasbeenHasbeen Forumite
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    edited 16 February at 10:05AM
    GabrielaP said:
    My toilet canister wouldn't stop leaking, I alerted my landlord as soon as it happened but that morning I was leaving to visit my family. The landlord told me due to the Christmas holidays it might take a while to get it sorted. It took 3 weeks for that to get done, during this time water was constantly going down the toilet. I just got my water bill and its £1200, my highest one in the past two years has been £80. I live by myself in a one bedroom apartment so there is not way i would've consumed 450000 litres in 6 months. My water company said I am not eligible for leakage allowance, what are my options?
    You let the water flow from the toilet canister or toilet basin? Do you mean toilet cistern for 3 weeks? 800 litres/hr and did not think to turn the water off? Would think that would be like leaving the cold water tap running non stop. There will be a valve at the cistern and also a main valve to turn water off in an emergency.
    You went away at Christmas and left it running!
    Looks like you are responsible for water used.
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
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