Urgent advice needed for an elderly lady suffering from DV

funkychick786

Hello Forum
Need urgent advice please.
There is an elderly lady who is in a bad situation and suffers from DV and cannot seem to get out due to her personal reasons (please not asking for advice on how she should leave -She would have left if she could)

Her husband works and are on low income - get some working tax to help. She needs urgent dental care and he is refusing to show payslips so she can apply for the nhs exemption letter. I would have thought this comes automatically? 

What sort of help is out there for women like her? Also what can she do? 
Thank you

SweetPotatoPie

If they receive working tax credit then she should automatically be sent an NHS exemption letter? 

calcotti

SweetPotatoPie said:

If they receive working tax credit then she should automatically be sent an NHS exemption letter? 

Working Tax Credits alone does not give exemption from dental charges unless there is a disability element included, see https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-dental-costs/ and https://www.nhsbsa.nhs.uk/exemption-certificates/nhs-tax-credit-exemption-certificates

funkychick786

SweetPotatoPie said:

If they receive working tax credit then she should automatically be sent an NHS exemption letter? 

This is what I thought too. Because my neighbour got hers automatically and I cannot understand why this lady isnt.

funkychick786

calcotti said:

SweetPotatoPie said:

If they receive working tax credit then she should automatically be sent an NHS exemption letter? 

Working Tax Credits alone does not give exemption from dental charges unless there is a disability element included, see https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-dental-costs/ and https://www.nhsbsa.nhs.uk/exemption-certificates/nhs-tax-credit-exemption-certificates

She was getting it last year. Nothing has changed. Just that last year it was a fight to get the payslip and this year its even worse as he is taking advantage of the fact that she is in dire pain and has no one to turn too. Its really so sad and feel so helpless to help them

poppy12345

If she's entitled then they automatically send it, you don't need to apply. If she doesn't have a valid NHS exemption certificate then the NHS low income scheme may apply but she will need to fill out a form and wait for a reply. https://www.nhsbsa.nhs.uk/nhs-low-income-scheme

calcotti

funkychick786 said:

calcotti said:

SweetPotatoPie said:

If they receive working tax credit then she should automatically be sent an NHS exemption letter? 

Working Tax Credits alone does not give exemption from dental charges unless there is a disability element included, see https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-dental-costs/ and https://www.nhsbsa.nhs.uk/exemption-certificates/nhs-tax-credit-exemption-certificates

She was getting it last year. Nothing has changed. Just that last year it was a fight to get the payslip and this year its even worse as he is taking advantage of the fact that she is in dire pain and has no one to turn too. Its really so sad and feel so helpless to help them

I didn't say she wasn't entitled to free dental care. She may qualify for a low income exemption. I was responding to the comment by SweetPotatoPie which suggested that she was entitled because she was on a Working Tax Credit claim and, as I explained, that advice appears to be incorrect.

funkychick786

calcotti said:

funkychick786 said:

calcotti said:

SweetPotatoPie said:

If they receive working tax credit then she should automatically be sent an NHS exemption letter? 

Working Tax Credits alone does not give exemption from dental charges unless there is a disability element included, see https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-dental-costs/ and https://www.nhsbsa.nhs.uk/exemption-certificates/nhs-tax-credit-exemption-certificates

She was getting it last year. Nothing has changed. Just that last year it was a fight to get the payslip and this year its even worse as he is taking advantage of the fact that she is in dire pain and has no one to turn too. Its really so sad and feel so helpless to help them

I didn't say she wasn't entitled to free dental care. She may qualify for a low income exemption. I was responding to the comment by SweetPotatoPie which suggested that she was entitled because she was on a Working Tax Credit claim and, as I explained, that advice appears to be incorrect.

Oh ok, I apologise for reading it wrong

funkychick786

poppy12345 said:

If she's entitled then they automatically send it, you don't need to apply. If she doesn't have a valid NHS exemption certificate then the NHS low income scheme may apply but she will need to fill out a form and wait for a reply. https://www.nhsbsa.nhs.uk/nhs-low-income-scheme

I did go to this page, but then the lady still faces the same issue of her husband refusing to show payslips because he wants power over her.

wilfred30

In which case, there doesn't appear to be anything you, or anyone on here, can do to help her as her husband is the problem.
Edit:  Sorry, only just realised that DV stands for domestic violence.

pmlindyloo

I know that you have not asked for advice about the DV situation but this seems to be the problem.
There are very few situations where this cannot be resolved.
Please read this link:
https://www.nhs.uk/conditions/social-care-and-support-guide/help-from-social-services-and-charities/abuse-and-neglect-vulnerable-adults/