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Compensation for lack of landline
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frugal90
Posts: 360 Forumite
It looks like I will be without a landline for two weeks of not a bit more. What sort of compensation should I ask for from plusnet? No phone, no internet? Problem occurred while they were laying fibre to a cabinet, not to the one I am connected to I hasten to add!
Early retired in summer 2018 and loving it
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Comments
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Divide monthly rate by 31 and multiply by 14. That's what you are owed.1
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Nothing for the in-convenience?Early retired in summer 2018 and loving it0
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You may be in luck. Ofcom introduced an automatic compensation scheme in April 2019 which pays £8 a day. At first Plusnet did not sign up to the scheme so ring them to see if they have joined.0
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