Klm

Hjbw

Klm offered me compensation at end of November 2019- fave them all bank details etc but they still haven’t paid. Couple of phone calls to very rude customer service staff, tweets which always prompt response saying we are asking our customer services to deal with it but they are very busy- has anyone else had this - they say you are due compensation but then they just don’t pay?

Caz3121

KLM thread is here https://forums.moneysavingexpert.com/discussion/4384719/flight-delay-and-cancellation-compensation-klm-af-only