Accountholder left, stuck paying the bills help please!

LittleLark

Thanks for your reply

Speaking to vodaphone they assured me that they first cancel the old service before intiating the new one so it will work. I asked them specifically about what I was trying to do and they specifically told me it would work, so hopefully they were telling the truth on that.

I cant just leave it - I dont have £30 per month spare to blow on a service I dont want sadly.
O

DCFC79

LittleLark wrote: »

OK so in order to avoid any possibility of legal fallout from this for anyone (I dont want to add to Joe's woes with legal action- he's not bad just a mess) I have done the following:
Taken out a new contract with vodaphone broadband

They will cancel the old contract with talktalk for me - they assured me they can do this even though its in Joe's name
Then I will cancel the vodaphone contract within the 14day cooling of period and return their router and voi-la everything will be sorted and above board.
Thanks everyone for their help.
Oliver

I see what you mean about switching providers and the whole cancel within 1 month.

You were wanting to prevent or lessen the fallout.

LittleLark

yess exacly - seems like it should work

thanks for all the help everyone

Speedbird676

LittleLark wrote: »

Thanks for your reply

Speaking to vodaphone they assured me that they first cancel the old service before intiating the new one so it will work. I asked them specifically about what I was trying to do and they specifically told me it would work, so hopefully they were telling the truth on that.

I cant just leave it - I dont have £30 per month spare to blow on a service I dont want sadly.
O

I'm not entirely convinced.

When you place the order with Vodafone, they request to take over the line. That will be at a point in future. Talk Talk continue to provide service until that point - ie: the Talk Talk service doesn't get cancelled and then the Vodafone service provisioned.

The cooling off period is 14 days from when you place the order. Have Vodafone confirmed they'll transfer the service before the 14 days is up?

If you cancel the Vodafone contract before the service has transferred to them, the Talk Talk service will continue.

Marvel1

LittleLark wrote: »

I can no longer get in touch with Joe either - he left owing us money!

Even more reason to cancel the DD, he is the account holder, Talk Talk will only chase him, it's his problem.

Marvel1

LittleLark wrote: »

OK so in order to avoid any possibility of legal fallout from this for anyone (I dont want to add to Joe's woes with legal action- he's not bad just a mess) I have done the following:
Taken out a new contract with vodaphone broadband

They will cancel the old contract with talktalk for me - they assured me they can do this even though its in Joe's name
Then I will cancel the vodaphone contract within the 14day cooling of period and return their router and voi-la everything will be sorted and above board.
Thanks everyone for their help.
Oliver

You are making simple solution more complicated.

Speedbird676

Marvel1 wrote: »

You are making simple solution more complicated.

Agreed - and potentially making the situation worse for yourself.

Croft12

LittleLark wrote: »

Hi
I have a strange problem - I moved into a house share and took on the responsibility of paying the broadband bill (talktalk) by direct debit

But we didnt change the name on the account - its in his name (Joe)

Now Joe has moved out (on bad terms)
I am still paying the bill but I want to cancel the contract.
TalkTalk wont do it and I dont have all Joe's details to act as him in communication with TalkTalk
The only thing I can think of is to cancel the direct debit and hope they chase after him and not me.
Will this work? will it affect my credit rating to cancel the direct debit?
Thanks with a touch of desperation
Oliver

Perhaps try citizens advice bureau

LittleLark

Ah thanks for contnuing to chip into this but because TalkTalks customer service is absolutely terrible (I was on hold for 1.5 hours twice trying to get to the only line that could process the cancellation) while Vodafone is responsive and allow me to cancel on "chat" this seems complicated but actually simplifies things by switching the account to a propvider that will actually deal with the cancellation.

So while I apreciate that it seems like an odd way to solve the problem but I have to disagree with your thoughts on this.
I'm going to unsubscribe from the thread now, but please do continue to chip in as much as you like

JJ_Egan

Let us know how you get on .