We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

PCM UK ltd and TRACE debt recovery

Hello
I have a private parking permit to park on a car park managed by PCM(UK) ltd. but apparently parked in the wrong bay (THIS WAS BACK IN NOVEMBER 2019) and in 5 days I got 3 PCN for 60£ each. 1 was sent directly to my rental agency DROVER (AND AS PER MY HIRE AGREEMENT THEY AUTOMATICALLY PAY ALL PCN) and the other 2 were on the windshield which I appealed to PCM and got refused. (I cannot recall but I think in my appeal I did not state that I was the driver of the car).

So after receiving the second letter warning me the charge now was 100£ (11/12/2019). Sometime after I got 2 letters from the scammers TRACE DEBT RECOVERY UK ltd. (9/1/2020) for 160£ the second on (4/2/2020) as last warning before court.

I have read the NEWBIES THREAD particularly what refers to HIRE and LEASED cars.
Edna Basher kindly has made 3 templates for FIRST appeals (I ALREADY MADE MY FIRST APPEAL with PCM UK LTD). Did not appealed to the IAS.

My question is now can I /and should I appeal again using these templates.
Should I use the one that asks for the POPLA code and make an appeal to POPLA? (am I still in time for it?)
Or use the one contesting keeper Liability under POFA 2012?
Should I wait for my day in court?
They never sent a notice to my hire company or notice to keeper.
I previously had the right to park wherever I wanted inside this car park but they put new signs that aren’t very clear changing the rules of parking and I read in some thread (I can’t find it now) that there is a month were the signs have to be up before they can be enforced.
THANKS FOR ALL THE SUPPORT.
«13

Comments

  • Coupon-mad
    Coupon-mad Posts: 161,081 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Sorry you got no reply. And the forum is closed tomorrow for an update!
    My question is now can I /and should I appeal again using these templates.
    Should I use the one that asks for the POPLA code and make an appeal to POPLA? (am I still in time for it?)
    No.
    Or use the one contesting keeper Liability under POFA 2012
    No, and it sounds like you admitted to driving.
    Should I wait for my day in court?
    I'd send a SAR to their DPO by email, as the NEWBIES THREAD second post tells you. Then you will be sent all photos, all letters and they should include your OWN appeal wording too!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Rafiki13
    Rafiki13 Posts: 41 Forumite
    Fifth Anniversary 10 Posts
    edited 11 February 2020 at 9:24AM
    XXXXXXXXXXXXXXXXXXXXXXXX
    Phone nº :XXXXXXXXXXXX
    06/02/2020
    Parking Control Management (UK) Ltd, Britannia Parking, 7th Floor, County Gates House, 300 Poole Road, Poole, BH12 1AZ
    Dear Sir
    Subject access request (Data Protection Act 2018 / General Data Protection Regulations (GDPR)
    My name is XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.
    Please supply the data about me that I am entitled to under data protection law relating to myself.
    -ALL photos taken.
    - All letters/emails sent and received, including my appeal correspondence earlier.
    - All data held, all evidence regarding this PCN, and a full copy of the PCN, NTK and a list of all PCNs you consider are outstanding against me and/or this VRN,
    -All claims must be for all PCNs in one claim, not several separate claims.
    If you need any more data from me to confirm my identity please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.
    If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.
    Yours faithfully
    DXXXXXXXXX

    Does this look good as a SAR ? Any changes I should do ?

    Apparently Parking Control Management (UK) Ltd is owned by Britannia Parking as when I look for it online that is what comes up.
    Britannia Parking
    7th Floor, County Gates House, 300 Poole Road, Poole, BH12 1AZ
    Customer Services
    Telephone: +44 (0) 1202 555888
    Monday to Friday 9.00am–5pm (Excluding Bank Holidays)
    24 Hour answer phone service outside office hours
    Registration number: 08182990

    NO EMAIL SO SHOULD I PRINT AND SEND IT PHISICALLY ?
  • Rafiki13
    Rafiki13 Posts: 41 Forumite
    Fifth Anniversary 10 Posts
    Thank you for your help. I am very grateful.
  • Castle
    Castle Posts: 5,066 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Redact your personal details from post #3.
  • Rafiki13
    Rafiki13 Posts: 41 Forumite
    Fifth Anniversary 10 Posts
    Erase my personal details from the letter?
    it was in the letter template.
    Is it enough my address for them to release data if I don't identify myself?
    Should I mention the license plate of the car involved?
    thanks
  • Le_Kirk
    Le_Kirk Posts: 26,245 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Rafiki13 wrote: »
    Erase my personal details from the letter?
    it was in the letter template.
    Is it enough my address for them to release data if I don't identify myself?
    Should I mention the license plate of the car involved?
    thanks
    Only redact them on the forum, obviously not on the letter you send to them!
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Obviously you have to put your details in any letter you send, but posting those personal details on a public forum for the whole world to see is, at best, foolish.

    You would be wise to edit your post accordingly.
  • Sorry my mistake.
    But the letter is fine like this?

  • D_P_Dance
    D_P_Dance Posts: 11,593 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    Nine times out of ten these tickets are scams, so consider complaining to your MP, it can cause the scammer extra costs and work, and has been known to get the charge cancelled.

    Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

    Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

    http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

    Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.




    You never know how far you can go until you go too far.
  • Castle
    Castle Posts: 5,066 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Rafiki13 said:
    X

    Apparently Parking Control Management (UK) Ltd is owned by Britannia Parking as when I look for it online that is what comes up.

    It's not owned by Britannia Parking.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.2K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.9K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.