Faulty used car Arnold Clark

itsarichmansworld

Help!

I purchased a car from Arnold clark in 2nd November 19 within 1 weeks the battery died and had to be recovered, I also had key issues but that was fixed with new batteries.

Fast forward a month later the car completely seized up on my driveway, the recovery driver had to force the car to move and he confirmed the brakes had stuck we commissioned and independent report for the car as at this point I don't trust it and the report details that this issue was present at the previous MOT in September thus was present at point of sale, it also states that the "repair" Arnold clark done would only hold temporarily.

I have car finance and paying a small fortune for a shoddy car that I do not trust and I don't want it, what can I do?

DoaM

What have you said to AC yet ... have you contacted them? Did you contact them after the 1st issue in November?

The answers are important to understand so as to what you can do next.

itsarichmansworld

yes I have contacted AC they have said no fault was found but the inspection report details the fault and the fact it was present.
Basically AC have washed their hands of it

DoaM

You haven't fully understood:

#1 Did you contact AC after the first fault? (Battery). If yes, what did they say/do?

#2 You say you have contacted AC about the recent issue.

If there's been 2 faults then (in theory) you can implement your Final Right To Reject, however the details of what's happened (who said, and did, what and when) is important to understand.

itsarichmansworld

#1 Did you contact AC after the first fault? (Battery). If yes, what did they say/do? Yes they recovered me and replaced the battery

#2 You say you have contacted AC about the recent issue. Yes the car has been in for repair they greased the brakes but the independent inspection shows that this isn't a long term fix only a quick fix.

If there's been 2 faults then (in theory) you can implement your Final Right To Reject, however the details of what's happened (who said, and did, what and when) is important to understand.[/QUOTE]

Shaun_of_the_Dead

What exactly have the said about the brakes and what's to MOT advisory?

The clearly weren't seized at the point of sale.

born_again

ar completely seized up on my driveway, the recovery driver had to force the car to move and he confirmed the brakes had stuck

How long had the car been parked up?

caprikid1

itsarichmansworld wrote: »

Help!

I purchased a car from Arnold clark in 2nd November 19 within 1 weeks the battery died and had to be recovered, I also had key issues but that was fixed with new batteries.

Fast forward a month later the car completely seized up on my driveway, the recovery driver had to force the car to move and he confirmed the brakes had stuck we commissioned and independent report for the car as at this point I don't trust it and the report details that this issue was present at the previous MOT in September thus was present at point of sale, it also states that the "repair" Arnold clark done would only hold temporarily.

I have car finance and paying a small fortune for a shoddy car that I do not trust and I don't want it, what can I do?

Car battery died and the batteries in the key fobs went flat, you now have had the brakes stick potentially due to lack of use.


Sorry I really don't see any of this as grounds for a rejection. Batteries die and go flat. Given the timescales it more feels like buyers remorse.

129T

Your first point of contact is the supplying dealership. If that fails then you need to speak with the escalations team within your finance company. The finance company are liable also in such cases. If you get no joy from the dealer or the finance company, then take you case to the financial Ombudsman. It is very easy to do but you must have exhausted all options with the dealer and finance company, and have a final result from them.

Keep all reports, pictures and all correspondence as the Ombudsman will ask for the lot.

Mercdriver

Aren't batteries a consumable item?