Ring Resize Charge

Pollycat

BooJewels wrote: »

This made me chuckle - one of my very last problematic ring sales which was a decision maker for me was when a customer ordered a size i ring, but didn't know how to do a capital letter on whatever device she ordered on, so used a lower case l - then wondered why the ring was 3 sizes too large.

This is why I don't sell rings.

Ah.
You used to make rings from online orders.
I'd never order a bespoke ring online.
But if I did, I'd make sure there was no chance of mistake.
And if I were the manufacturer/supplier, I'd be aware that capital i and lower case l could be mixed up and double check.

BooJewels

Pollycat wrote: »

You used to make rings from online orders.
I'd never order a bespoke ring online.
But if I did, I'd make sure there was no chance of mistake.
And if I were the manufacturer/supplier, I'd be aware that capital i and lower case l could be mixed up and double check.

I didn't sell bespoke rings on-line for the reasons we've both already covered - and said as much. I only ever sold items from stock in common, listed sizes.

And I did attempt to double check the size of the 'i' ring ordered but she didn't respond and I knew from her comments on the order that she needed it for a specific very short date, so had to send it out in the end with a note - but we managed to get it swapped in time in the end. At my expense, despite it being her error.

GDB2222

What sort of system uses i and I to mean different sizes? Is there also a size l (lower case L) to throw a spanner into the works?

BooJewels

The sizes are just sequential letters of the alphabet i/I being smaller than l/L. My customer didn't know how to shift to an upper case letter, so used a lower case l/L to represent a capital i/I. The difference isn't that visually evident in a sans serif font.

Pollycat

GDB2222 wrote: »

What sort of system uses i and I to mean different sizes? Is there also a size l (lower case L) to throw a spanner into the works?

i and l are two different sizes.
There is size i.
There is size l.
Both lower case.

Between those two sizes, there is j and k.

The confusion arises because lower case l looks the same as upper case i (I).
The trick is to know whether upper or lower case letters have been used.

Maybe it would have been easier to understand if I'd used a different letter to avoid the off-topic discussion about the potential confusion between i and l.
But that just happens to be my ring size.

ETA
I believe the USA use a number system.
L (lower case l) is US size 6.
I know India used a different number system to the USA.