Free recall to dealer works out expensive

Imnoexpert_2

Wife's car (Honda) was recalled (for the second time) for an air bag recall.


At this free recall she was offered a FREE safety check.


They found a split wiper blade - £36

Cracked tyre valves - 2 @£10 each


She got the valves fixed but even she realised that was a bit stiff for a wiper blade. We have both looked at the blade and are unable to find a split.


Am I right to be suspicious? What would you do?

The_Rainmaker

How does it work out expensive? All you have to say is "Thanks for letting me know ....bye".

Alternatively if your my MIL you say thanks can you just fix them for me. No hassle for her and she is happy.

twhitehousescat

thank god the recall was not for tyre valves , they may have found a faulty air bag!

debtdebt

What would I do?

Absolutely nothing.

jimbo6977

When did wiper blades get so pricey?

I remember not long ago they were £2.99 or so, even from places reputed to be more expensive.

loskie

two Bosch front ones bought recently for my CRV were around £16 in total.
Fitting simple for most people to do.

Cracked valves, that sounds odd. Valve caps maybe at £1 for two max, but valves?

born_again

Reminds me of a old chevvy I had that had a brake recall. Had a phone call advising disks, pads & struts needed changing.....
Simply said OK. Leave it with me. Don't do the work.
Strange, but it passed 2 MOT's after with no mention of them....

Cracked valves or tyres... Do you use a car wash that uses creosote to do tyre shine?

Scrapit

Recovering their costs

AdrianC

loskie wrote: »

Cracked valves, that sounds odd. Valve caps maybe at £1 for two max, but valves?

I've certainly come across valves in the past that have perished and cracked, yep.

Fortunately, none have failed dramatically, but they have leaked air slowly.

phill99

Scrapit wrote: »

Recovering their costs

That's wrong.


The cost of the recall is paid for by the manufacturers to the main dealers. So it doesn't cost the dealer anything. The 'safety check' is just a way that the main dealer will fleece you on unnecessary items.

mollycat

phill99 wrote: »

That's wrong.


The cost of the recall is paid for by the manufacturers to the main dealers. So it doesn't cost the dealer anything. The 'safety check' is just a way that the main dealer will fleece you on unnecessary items.

My 03 CRV was recalled for the passenger air bag issue.

It was MOT'd a couple of weeks previosly and I told them that I did not wish any inspection/work beyond the recall item.

Despite that, they told me they had a "duty of care" to check over the vehicle.

When I returned they said they had given it a "visual once over" and all was fine.

Recalls are an opportunity for MDs to take the pi55; all you need to do to avoid this is to be assertive. The alternative is to pay £36 for a wiper blade.