Help Bailiff On Step Now

rog2

tigerfeet2006 wrote: »

I was absolutley petrified. Ths BDL gave me advice but no matter what I said or they said they were going to come in anyway. He phoned for locksmiths etc. The police came but wouldn't do anything. It was a nightmare. He really scared me. I haven't calmed down yet.

Hi TF - I'm sorry I haven't been around much, over the last day - bl**ding work! If the bailiff was intimidating and threatening, you can make a formal complaint - I will try and dig up a link for you - as they should respect the terms of their charter.
They should NOT have been discussing your debt with a third party.
I will ask Herbie21 to have a look at your thread - her company deals with bailiffs and the way they 'ply their trade'.

Herbie21

I dont know how I missed this thread.

Could you let me know by PM only the name of the bailiff that attended and also the name of the previous bailif (if there was one) who agreed the walking possession.

Do you have a list of their fees as well.

I can then advise further.

It is for this very reason that I now advise that a walking possession agreement should be avoided at all costs.

The intention of them was to allow you a breathing space to pay the debt and at the same time allow the bailiff some security in the event that you failed to pay.

However bailiff companies are using a signed WP as not more than a means to extract the "attending to remove" or van fees when a payment is just one day late.

Look forward to receiving your message.

If you let me have your e-mail address I can send over a template for a Subject Access Request.

tigerfeet2006

Thanks both it's much appreciated.

Herbie will email you later today, I'm dealing with 2 fractious children at the moment

BAILIFFCHASER

Listen to what herbie is saying.

pipk62

Have you contacted Ross and Roberts to make a complaint?


It seems they have a complaints procedure!


The thing is I have just managed (literally “Just in time” ) to have my Council Tax debt taken from Ross and Roberts after setting up an arrangement with SSDC, My local council.


As soon as I had done this I phoned a friend who told me that they had dealings with a bailiff from Ross and Roberts who was very pleasant, (for a bailiff).


Anyway, to cut a long story short (and believe me it was long, was on the phone for 47 minutes!) another bailiff made a visit to her house and was “really nasty”.


So she phoned R&R who were actually apologetic, and took details of the complaint.


Now I'm not saying R&R are angels, they're still a bailiff company after all, and I have no idea whether the complaint was filed under B for bin, but it may be an idea to let hem know how you've been treated.