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SWTL Text message but no parcel

edited 30 November -1 at 1:00AM in Compers Chat Corner
15 replies 33.8K views
TiggTigg Forumite
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edited 30 November -1 at 1:00AM in Compers Chat Corner
Received a text message yesterday to say that my parcel from online seller SWTL was due today, with link to royal mail track and trace. It has now delivered apparently, but not to me. Track and trace does not show me a delivery address either. I seem to recall a competition run by a logistics company recently and there is a firm called SWT Logistics (googled) but I can't check entered competitons back more than 12 pages (putting page numbers beyond this in the search box does not work)

Does this ring a bell with anyone?
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Replies

  • toniqtoniq Forumite
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    Did you win the british gas on advents?


    My wilbur penguin turned up today


    x
    #JusticeForGrenfell
  • TiggTigg Forumite
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    I don't think so toniq, no winning email for a penguin!
  • custardycustardy Forumite
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    Tigg wrote: »
    Received a text message yesterday to say that my parcel from online seller SWTL was due today, with link to royal mail track and trace. It has now delivered apparently, but not to me. Track and trace does not show me a delivery address either. I seem to recall a competition run by a logistics company recently and there is a firm called SWT Logistics (googled) but I can't check entered competitons back more than 12 pages (putting page numbers beyond this in the search box does not work)

    Does this ring a bell with anyone?

    Likely someone got the mobile number wrong
  • TiggTigg Forumite
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    Hi Custardy, I have decided that it's probably just that... pity, a little win would be nice to give me some incentive.
  • wrrrrmrrrwrrrrmrrr Forumite
    78 posts
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    I had it 2 weeks ago! I was expecting 2nd class letter with nail files from ebay and received tracking number from Royal Mail and it said SWTL online seller. I thought it may be a win not just ebay order but it was not. I received just my order.
    2019 wins: £4000 absolute radio, £100 tesco voucher, £9442 greatest hits radio <3
  • TiggTigg Forumite
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    Aha! so they are a bit careless with their typing of phone numbers!


    Thanks wrrrrmrrr, I did see them on ebay when I was googling
  • Hi, I have a similar problem, this has happened about 6 times from the same seller and again this morning! I contacted Royal Mail and they were unable to help. I know it’s not a major problem but it’s just a little annoying &#55357;&#56853;
  • custardycustardy Forumite
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    Hi, I have a similar problem, this has happened about 6 times from the same seller and again this morning! I contacted Royal Mail and they were unable to help. I know it’s not a major problem but it’s just a little annoying ��

    Its the sender that provides RM with the phone number/emails address.
    Its all done by software.
    Its likely the person who originally placed the order miskeyed their own phone number.
  • kennywrightkennywright Forumite
    1 posts
    First Post
    MoneySaving Newbie
    I received a parcel today, the return address was swtl at Bardon Hill. I have no recollection of sending for this item,there is no invoice or order with it. It looks like a pair of large vacuum bags. Any ideas
  • mumsey463mumsey463 Forumite
    1 posts
    First Post
    MoneySaving Newbie
    Just had a delivery from Swtl Bardon Hill for a gear shift cover why in the world would I order something like that . I need to return it now do I get in touch with these people. Can anyone help me thanks.
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