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Is this the latest budget airline smoke and mirrors trick?
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Laughingbear
Posts: 49 Forumite
We recently booked flights to Berlin on the internet. We searched and found prices we thought were ok and decided to proceed to purchase however, at this point the airline said something along the lines of " the seats you selected have increased in price" do you wish to continue? The seats had gone up by £12/person
The same thing has just happened to my son where his seats went up by £30/person.
Is this the latest underhand move by the budget airlines to deceptively increase the cost of seats?
The same thing has just happened to my son where his seats went up by £30/person.
Is this the latest underhand move by the budget airlines to deceptively increase the cost of seats?
The Laughingbear
0
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Which airline was this? I must have booked hundreds of flights over the years and I have never had this message when booking direct from the airline (from 3rd parties it happens from time to time). That said, in theory it's possibly that someone booked the last ticket at the price you were looking at before you completed your booking. Apparently this is fairly common when airlines like easyJet release new season tickets and everyone is trying to snap up the cheapest fares at the same time.0
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As above, this tends to be a thing when linking through from comparison sites or travel agents, who do not have a live view of availability, only a recent view. The airline are telling you it has changed. However it is feasible that you have been pipped to the post by another customer when going through the checkout process - which frankly is just bad luck. Some airlines will hold tickets whilst you complete the checkout process - but not whilst they're only "in your basket".0
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I too would like to know the airline if this was a direct booking. I fly several times a year and have never had my prices increased whilst in the booking process. I use several airlines, including (for the first time in years) Ryanair this year where I have booked 3 return flights already.
The only time I ever had an increase was several years ago when I foolishly booked through onthebeach , and then my bargain holiday flights suddenly went up before I was able to pay.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Laughingbear wrote: »We recently booked flights to Berlin on the internet. We searched and found prices we thought were ok and decided to proceed to purchase however, at this point the airline said something along the lines of " the seats you selected have increased in price" do you wish to continue? The seats had gone up by £12/person
The same thing has just happened to my son where his seats went up by £30/person.
Is this the latest underhand move by the budget airlines to deceptively increase the cost of seats?
Or if you were using one of the shonky 3rd party flight sellers such as eDreams, kiwi etc.0
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