Stairlift Recommendations?

Can anyone recommend a good stairlift company? Thank you.

Comments

  • Rodders53
    Rodders53 Posts: 2,583 Forumite
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    We bought from this company who supply to some Local Authorities and into parts of London at least https://www.emslifts.co.uk/

    If you can get to them in Royston you can trial different lift styles and operating levers in their showroom (call to make an appointment) ... swmbo found some levers were easier than others.

    No hard sell from them at any stage. Nor silly prices with discount if you commit now.

    Our 89 year old neighbours here has got one from them, having tried ours when they came for tea one time.
    As has my elder brother and sister-in-law in SW Herts.

    I should be on commission. ;)
  • Misslayed
    Misslayed Posts: 15,220 Senior Ambassador
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    Wherever you live, please get at least three quotes, there was £5000 difference in the quotes I got (12 years ago)
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • Rodders53
    Rodders53 Posts: 2,583 Forumite
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    I did ask another (local) supplier for a quote and they told me to bite the arm off EMS as their figure was sooo good (with a 5 year service plan included).

    But yes do call more than one company and avoid the big name nationals who advertise on the telly and such places ... the cost of that has to be paid by the stairlift buyers!

    Anyone else with recommendations in the London area?
  • ic
    ic Posts: 3,387 Forumite
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    We got a second hand one that ran in a straight-line fitted by a local firm (Halton Stairlifts) for my grandparents. Think it cost £2000. Five years later they bought it back for £200.
  • cranford
    cranford Posts: 797 Forumite
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    I use a local company https://www.prestigestairlifts.co.uk/ who at the time covered Kent and Sussex but now have offices to cover most of the Southeast.
    No salesman but one of the engineers visited and gave me the prices for the various options,
    I have a 180 degree turn stairs so the options are to have 2 straight lifts fitted which were about £1300-1500 each or a curved one that can be about £5,000. Since I reasoned that I would have a service plan I opted for a recon one at £4,000.
    Three years on and very please with the service.
  • if you just want a pretty standard one I would be tempted to get one off ebay/ facebook market place and get a tradesman to put it in for you.
    it took me a week to sell a decent spec stannah last year for £100.
  • cranford
    cranford Posts: 797 Forumite
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    Not sure what kind of trades person you would need to put in a stair lift safely apart from a trained stair lift engineer. If you are able to manage without a stair lift for a few days then by all means try the ebay route but if you need a 24hr call out service then dealing with a company with a good service offering is essential.
    The problem with trying to fix a stairlift yourself, by a friend or a trades person is that the stair lift manufacturers wont help you in any way.
  • Dan-Dan
    Dan-Dan Posts: 5,272 Forumite
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    Try Prism Medical
    Never, under any circumstances, take a sleeping pill and a laxative on the same night.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    edited 23 January 2020 at 5:37PM
    cranford wrote: »
    Not sure what kind of trades person you would need to put in a stair lift safely apart from a trained stair lift engineer. If you are able to manage without a stair lift for a few days then by all means try the ebay route but if you need a 24hr call out service then dealing with a company with a good service offering is essential.
    The problem with trying to fix a stairlift yourself, by a friend or a trades person is that the stair lift manufacturers wont help you in any way.
    How hard can it be? You're just installing a track to a wall at a specific gradient and as long as your wall or stairs can support it I don't see why any competent tradesman, or even a good diyer, couldn't do it. If you buy a second hand stairlift outside it's warranty then the manufacturer is going to be of no help to you anyway.
  • Chloe_G
    Chloe_G Posts: 373 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Thank you everyone for your advice!
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