False accusation of car accident

Thenol

My car insurer has just informed me that someone has reported that my car was involved in an accident. My insurer has provided me with the date and location of the alleged incident. I have checked and can concur that I was having the wiper blades on my car replaced at that time and place but was definitely not involved in a car accident. I have no witnesses other than the guy who saw my car when he changed the wiper blades. What raises my suspicion is that when I went to leave a man on the other side of the road started signalling me to reverse and pull forward when I was manoeuvring out of my parking spot. I thought it odd that this man was offering help unnecessarily. My insurance company have now said that I’m partly responsible for the damage. Should I start conducting my own investigation as I’m not at all happy about this false allegation. I also think the man who was offering driving advice could be involved in this scam.

[Deleted User]

This is more of a motoring issue than a credit card one. Repost there or ask a mod to move it.

But don't go all Miss Marple and 'start conducting your own investigation'. Just give your version of events to your insurer.

Ben8282

This is nothing to do with stoozing.
Who exactly has reported to your insurance company that your car was involved in an accident?. How would the other driver have known who your insurance company was?
Has your insurance company actually said what is alleged to have occurred? You say that your insurance company have now said that you are partly responsible for the damage but what damage? It would appear odd that your insurance company could have reached the conclusion of partial responsibility without having heard your version of events. The last thing that an insurance company would want to do is to admit liability at this point.
I would suggest that you simply inform your insurance company that you were not involved in any accident at that place at that time (or at all). If they have provided details of what is alleged to have occurred, respond to those details. I think that in the first instance I would not introduce any information about this man offering assistance with your leaving the parking place unless it is in some way directly relevant to anything that the insurance company have claimed occurred as it may add unnecessary confusion to the issue.
How exactly has your insurer contacted you regarding this matter? Are you sure that the contact was genuine and is not in itself a scam?

AdrianC

Very simple.

"No, my car was not. There is no damage to my car. He is either mistaken or malicious."