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Shop Direct PPI
Geminii
Posts: 9 Forumite
I have posted this on a different thread but as there has not been much activity on that thread i thought i would start a new thread.
My claim relates to Shop Direct PPI - I have had my complaint raised since November 2019, I checked on this just after Christmas and was advised by the Shop Direct team that my claim was with the re-dress department.
Today, I have contacted them today to try to gain an update, i was advised that the company is under-going some re-structure and therefore although my case is being calculated (and has been since 05th December 2019) it could take at least another 6wks for a calculation and then a further 6-8 weeks to receive a payment.
Does anyone know what the monthly cost was roughly for either insurance? or does this differ for each customer?
On my claim; i have two policies one called Extra Care 500 which started in 2002 and apparently ended in 2014 - with the other called Account Cover Plus which started in 2002 but has no end date, I asked them how they would determine an end date on this specific policy - they said the end date would be calculated as the date that the calculation is finalised.
Lastly, does anyone know anything about "Account Cover Plus?"
:beer:
My claim relates to Shop Direct PPI - I have had my complaint raised since November 2019, I checked on this just after Christmas and was advised by the Shop Direct team that my claim was with the re-dress department.
Today, I have contacted them today to try to gain an update, i was advised that the company is under-going some re-structure and therefore although my case is being calculated (and has been since 05th December 2019) it could take at least another 6wks for a calculation and then a further 6-8 weeks to receive a payment.
Does anyone know what the monthly cost was roughly for either insurance? or does this differ for each customer?
On my claim; i have two policies one called Extra Care 500 which started in 2002 and apparently ended in 2014 - with the other called Account Cover Plus which started in 2002 but has no end date, I asked them how they would determine an end date on this specific policy - they said the end date would be calculated as the date that the calculation is finalised.
Lastly, does anyone know anything about "Account Cover Plus?"
:beer:
Regards,
Paul
:wave::wave:
Paul
:wave::wave:
How long did you have to wait for your Shop Direct refund? 3 votes
Up to 6wks
0%
6-8wks
0%
Over 8wks
33%
1 vote
Still Waiting
66%
2 votes
0
Comments
-
The cost will vary by customer, as it's based on balance.0
-
Still WaitingA poll? Really?:eek:0
-
Still Waiting
OP means the complaint was upheld in November 2019.You were lucky they responded to it then since the cut off date was August 2019.
https://forums.moneysavingexpert.com/discussion/comment/76724566#Comment_767245660 -
Left my crystal ball at home....Non me fac calcitrare tuum culi0
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