We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Postman signing for my signed for parcel

Options
245

Comments

  • I suppose I'm just annoyed it was left out in view all day with the royal mail telling me that someone with my name signed for its safe delivery in person which would have cast into doubt my rights had the parcel not been there or had been damaged or tampered with.

    I work in a field whereby if I had done such a thing I would be immediately sacked, so it's interesting to see some people don't believe it's much of an issue as everything worked out fine.
  • NBLondon
    NBLondon Posts: 5,697 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Gavin83 wrote: »
    No. You did get the service you paid for which was to have the parcel delivered to you.
    No he didn't - if he paid the seller extra for a secure delivery with signature then he didn't get that - he got a less than secure delivery with a forged signature.

    Sure - many of you may be happy to have been saved a trip to a depot and are OK with your postperson signing on your behalf. But it's not OK for the postperson to decide this without prior agreement from the recipient.
    I need to think of something new here...
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Jimtheslim wrote: »
    I suppose I'm just annoyed it was left out in view all day with the royal mail telling me that someone with my name signed for its safe delivery in person which would have cast into doubt my rights had the parcel not been there or had been damaged or tampered with.

    I work in a field whereby if I had done such a thing I would be immediately sacked, so it's interesting to see some people don't believe it's much of an issue as everything worked out fine.


    Where is your greenhouse that it was 'left out in view all day'?
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Jimtheslim wrote: »
    I suppose I'm just annoyed it was left out in view all day with the royal mail telling me that someone with my name signed for its safe delivery in person which would have cast into doubt my rights had the parcel not been there or had been damaged or tampered with.

    I work in a field whereby if I had done such a thing I would be immediately sacked, so it's interesting to see some people don't believe it's much of an issue as everything worked out fine.

    Would you really?
    So if a customer disputed a signature on an item you would immediately sack the employee on the say of that person?
  • fb1969
    fb1969 Posts: 567 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 15 January 2020 at 1:41PM
    If you want to complain about the postie signing for your item, and in effect forging your signature, then go back to Royal Mail . The postie concerned should be spoken to and possibly 'disciplined' and/or trained - depending on their record they may get in to serious trouble.

    Royal Mail should investigate the matter and may make a goodwill gesture to you, but for any refund you should contact the seller/sender.

    At first you appeared to want a refund, now you seem to want the postie sacked. Not sure where else this thread can go!
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Whatever happens to the Postman concerned, the OP can expect to have to collect lots of undelivered post from the depot in future....
  • Pollycat
    Pollycat Posts: 35,712 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Jimtheslim wrote: »
    Apologies if this has been discussed before, but I can't seem to find anything online relating to my specific incident.

    I ordered a camera lens on ebay and paid for royal mail 1st class signed for delivery. At no time during the order did I say it could be left in a safe place and at no time was that option available. I came home today to find a card on my mat saying it was in my greenhouse which it was. I looked online at the tracking page and there was a signature in the box which I do not recognise and assume it is the postman/womans. Below it says it was signed for by my surname only. I can prove nobody was home.

    Previous threads seem to be content with accepting post deliverers are under pressure and that this might save the receiver a journey to the delivery office. I'm not so happy. Say the lens was stolen from the greenhouse. How would I have claimed seeing as royal mail were confirming it was received by someone with my surname? I am not talking about a letter going through my mailbox that the postman can confirm was safe which other threads digress on, this parcel was left in a place which is insecure.

    Furthermore the tracking page has now removed the image of the signature now I have made a complaint. Luckily I have taken screenshot before this happened should I need them.

    Has this kind of incident happened to anyone else? If so how was it resolved?

    But it wasn't stolen?
    Was it?

    I hope you didn't include this 'what ifs' and 'might have beens' in your complaint to RM.
  • Gavin83
    Gavin83 Posts: 8,757 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Jimtheslim wrote: »
    I suppose I'm just annoyed it was left out in view all day with the royal mail telling me that someone with my name signed for its safe delivery in person which would have cast into doubt my rights had the parcel not been there or had been damaged or tampered with.

    I work in a field whereby if I had done such a thing I would be immediately sacked, so it's interesting to see some people don't believe it's much of an issue as everything worked out fine.

    What do you actually want as an outcome to this?
    NBLondon wrote: »
    No he didn't - if he paid the seller extra for a secure delivery with signature then he didn't get that - he got a less than secure delivery with a forged signature.

    Well not really. He paid to have the item delivered, along with extra insurance should a problem occur, which it didn't. The idea of a secure delivery is largely meaningless and is down to interpretation.
  • Greenhouse was a small lean-to style down the side of the house. Visible to people approaching the house
  • [Whatever happens to the Postman concerned, the OP can expect to have to collect lots of undelivered post from the depot in future...]

    Fine, I drive past the depot every day. Would rather know its safe and the Royal mail had done what they should have to ensure its security
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.6K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.6K Work, Benefits & Business
  • 598.4K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.