Faulty Kettle

Helen28

The fault is not caused by limescale as limescale does not exist where I stay

lincroft1710

Limescale is prevalent in hard water areas, kettles will quickly accumulate limescale, which will make the kettle less efficient and eventually could cause it to stop working.

At £30 brand new, the secondhand value, even at only one year old, will make it not worthwhile pursuing with the store if they are insistent on a receipt being produced. Your best bet will be the manufacturer's guarantee.

[Deleted User]

Helen28 wrote: »

limescale does not exist where I stay

Limescale exists wherever there is water. While hard water areas are more prone to cause a build up of limescale, no area is immune I'm afraid.

lincroft1710 wrote: »

At £30 brand new, the secondhand value, even at only one year old, will make it not worthwhile pursuing with the store if they are insistent on a receipt being produced. Your best bet will be the manufacturer's guarantee.

The manufacturer will want to see proof of purchase also?

photome

I live in a hard water area and limescale is a problem but in soft water areas the minerals that cause limescale are not present so I dis agree that limescale is a problem everywhere


Wether it’s worth fighting over £30 only the OP knows

st999

Limescale exists wherever there is water. While hard water areas are more prone to cause a build up of limescale, no area is immune I'm afraid

Says who?

Does it exist in water with a ph below 7?

I have lived in Scotland all of my life and travelled to various countries and the only place I have ever seen limescale was in the south of England.

[Deleted User]

photome wrote: »

I live in a hard water area and limescale is a problem but in soft water areas the minerals that cause limescale are not present so I dis agree that limescale is a problem everywhere

I live in a soft water area and I've seen limescale on our kettle with my own eyes. We also have to regularly de-scale to prevent the build up. While not as quick to form as in hard water areas, it certainly still exists.

Regardless, if the OP's "fault" is not caused by a build up of limescale, the manufacturer might well replace it if an acceptable proof of purchase is presented. Personally, I doubt it's worth pursuing for £30 and (as I suggested earlier) it might be wiser to buy an even cheaper supermarket kettle and be done with it.

cajef

I live in the far south west which is a soft water area and in the thirty years I have lived here I have never had any limescale in kettles or any other appliances.

Manxman_in_exile

Having grown up in the Isle of Man (where the water is very soft) I can confirm that I had neither heard of nor seen limescale until I went to university in the UK. Nobody descales a kettle in the Isle of Man.


Having said that, I now live in an area of the UK where the water is relatively hard and regularly have to descale the kettle. Because I'm a slob I wait until I have difficulty closing the lid (or the lid pops open during boiling) before descaling.

davidmcn

cajef wrote: »

I live in the far south west which is a soft water area and in the thirty years I have lived here I have never had any limescale in kettles or any other appliances.

Ditto here (in the central belt of Scotland for my entire life). But I'm willing to believe that some "soft" water areas may be harder than others...

The_Rainmaker

Moneyineptitude wrote: »

I live in a soft water area and I've seen limescale on our kettle with my own eyes.

Don't be silly, You will only get limescale if the source of your water is via a source where the water has travelled through limestone.