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Martin Lewis says Santander 123 is now a dead duck current account as it cuts interest and cashback

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  • 1% interest, minus £60 annual fee, plus whatever cashback applies.

    A doubtful presumption ?

    even with the £60 account fee for the year, the interest I get on my balance is still about £250.. I don't think that's bad
  • eskbanker
    eskbanker Posts: 37,326 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    even with the £60 account fee for the year, the interest I get on my balance is still about £250.. I don't think that's bad
    Relative to what?

    A maximum interest-generating balance of £20K in a 123 will currently earn £298 in interest, which obviously then becomes £238 net return when allowing for the fee, although many will also get cashback to improve overall 'net net' return.

    Once the headline interest rate is reduced to 1%, you'd be able to earn £200 gross and £140 net in a 123, but you'd earn £270 in a Marcus easy access account....
  • even with the £60 account fee for the year, the interest I get on my balance is still about £250.. I don't think that's bad


    What is the logic of paying £60 a year to have an account which has an inferior interest to other easy access deals on the market which don't ?
  • Notepad_Phil
    Notepad_Phil Posts: 1,561 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    molerat wrote: »
    You won't get it if you change supplier to one that is not already listed though.

    I wonder how up-to-date they keep their supplier list?

    I recently contacted Santander as my new energy supplier Yorkshire Energy did not seem to appear on their list; however brewerdave says that he had already been in receipt of cashback from them so it would appear that their list was incorrect or they're good at hiding it.

    I've just had another look and it still seems to be missing - though I am receiving the cashback.
  • keiran
    keiran Posts: 770 Forumite
    Part of the Furniture 500 Posts
    edited 26 January 2020 at 3:48PM
    Any advice on what date is best to downgrade to 123lite,with respect to the date that the £5 monthly fee is taken from 123"main"
    OR is the £5 fee pro-rata'd and returned?
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    keiran wrote: »
    Any advice on what date is best to downgrade to 123lite,with respect to the date that the £5 monthly fee is taken from 123"main"
    OR is the £5 fee pro-rata'd and returned?

    Looking at the T&Cs, the fee we are paying is for the previous month. There's therefore no case for any pro-rata-ing. If anything, it seems you can get up to almost a free month if you downgrade just before your monthiversary.
    The monthly fee is taken to cover the previous month on the same day each month on the date the account was opened or transferred.

    The monthly fee will be taken every month from your account (including any months you do not qualify for interest and cashback) until you instruct us to close or transfer your account.
  • Wheres_My_Cashback
    Wheres_My_Cashback Posts: 4,394 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 26 January 2020 at 5:14PM
    DragonQ wrote: »
    No, I haven't. Thanks for the tip! I know that NatWest currently pay cashback for both Symbio Energy and Utility Point so I don't see why Santander wouldn't.

    Send Santander the respective payment OIN/SUN (6 digits usually) via secure message for each company and they'll look at it.
    The OIN should be on the bill, if not ask the utility provider for it.
  • kuepper
    kuepper Posts: 1,494 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 27 January 2020 at 9:02PM
    Contrary to what MSE says you can't change to 123 Lite online. I messaged Santander and was told "Thank you for your email If you wish to downgrade your current account to the 123 lite, please visit your local branch or contact us on 0800 9123 123. There is not the facility to downgrade online."
  • Ed-1
    Ed-1 Posts: 3,958 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    kuepper wrote: »
    Contrary to what MSE says you can't change to 123 Lite online. I messaged Santander and was told "Thank you for your email If you wish to downgrade your current account to the 123 lite, please visit your local branch or contact us on 0800 9123 123. There is not the facility to downgrade online."

    You can do it here:

    https://www.santander.co.uk/personal/current-accounts/123-lite-current-account/transfer-123-lite-current-account
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    kuepper wrote: »
    Contrary to what MSE says you can't change to 123 Lite online. I messaged Santander and was told "Thank you for your email If you wish to downgrade your current account to the 123 lite, please visit your local branch or contact us on 0800 9123 123. There is not the facility to downgrade online."

    Oh dear.

    Another clueless CS person who needs extra training.
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