Billing problem

Ian011

1974Marie wrote: »

So then I called South Wales Western Power Distribution on 0845 601 5972 and they told me there is nothing on the databse that is wrong. They knew my supply number and address and meter number.

There should not be a premium rate 0845 number in use for this. It should have swapped to an 03 or 080 number long ago.

Gerry1 wrote: »

You should have called 105 which is a free call.
The 0845 601 number costs up to 70p per minute.

The free 105 number is for reporting, and for finding out information on, power cuts and blackouts.

1974Marie

Just called 105 and got through to someone in Liverpool.

I am not Manweb region.

Robin9

105 is a NATIONAL service enabling you (anywhere in the country) to a) report any loss of Electricity Supply and b) find your Network Operator.

https://www.powercut105.com

Note the word NATIONAL

PS I will not help you to find your supplier eg Bulb or Edf

Hasbeen

1974Marie wrote: »

You don't come on here and post a telephone number okay.

People replying to your posts are trying to help you and others in similar future situations.

And are entitled to come on here and give out helpful information.

You have so far failed to do so.